Sales & Merchant Operations at Wolt
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
We take good care of our partners and make sure they get the support they need – from the first time we meet and then throughout the rest of our partnership.
But that’s not all. With merchant experiences being one of our top priorities, we have both partner-facing and back-end teams working on things like building platforms, integrations and setting up our commercial tools.
Our core focuses
We’re known affectionately as the ‘hunters’ of Wolt. We go from door to door, finding the best merchants to start our negotiations with.
We use our charm to close deals and get things done in the most efficient way possible.
To set ourselves up for success, a lot of it comes down to preparation. So our top priority is making sure our merchants are on-boarded smoothly and efficiently – giving them the best possible experience from day one.
A great partnership requires an ever greater relationship. And so it's our job to ensure we work closely with merchants to really help their businesses thrive.
The ‘central’ team is all about enabling local teams to scale and grow. We do this by driving efficiency and implementing tools – as well as building best practices and global playbooks.
What we’re working on
Creating world-class merchant experiences
We want our merchants to grow their businesses on Wolt and to have a great experience with our merchant products to help set them up for success.
Expanding the Wolt brand to new countries and cities
We strive for growth and aim to help merchants of all sizes deliver their goods to as many people as possible.
Building excellent sales teams
Who are dedicated to helping merchants find success in their city.
Why choose Sales at Wolt
Shape the future of eCommerce
Whether we’re working with SMBs or larger enterprises, we help them take their business to the next level while helping shape the future of online shopping. We do this by getting the best merchants on our platform – taking us one step closer to our vision of a shopping mall at our customers’ fingertips
Carve out your own career path
Our sales teams are constantly growing and launching new verticals. For example, when Wolt decided to expand from restaurants to retailers, we created our very own retail sales teams. This gave plenty of opportunities for our people to move internally, across teams and even from local to global roles. So the choice is yours!
Build. Optimise. Scale. Repeat.
While we have some solid foundations, things are constantly changing. We rarely have a plug and play approach, and that means we’re always building something new.
Hear it from our people
I think personal & professional development is built into the work culture at Wolt. Wolt offers you opportunities to take on more responsibility no matter the experience level plus good deeds & hard work doesn't go unnoticed.
- Mauno Malmivaara
In my previous role leading the Hungarian merchant efforts, I had the chance to take part in building Wolt's local operation from the ground up. I was able to contribute to fundamentally changing the local industry, and consequently the city fabric for the better. I have always taken pride in creating and developing sustainable, long lasting partnerships benefiting all stakeholders - both internal and external. Now as part of Wolt's Global Operations Team I have been lucky enough to work with all of our local teams and my focus has been identifying, designing, and implementing efficient solutions that are intended to provide a better, faster, more streamlined merchant experience, and ensuring ease of use for the internal customer.
- Elod Tamas Madarasz
More on the blog
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