About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a talented business development professional who gets excited about playing a key role in disrupting the last-mile logistics industry and improving the daily life of thousands of people? If you are excited about being hands-on and building a brand new business vertical from scratch, then we might have the perfect opportunity for you!
What is Wolt Drive
Wolt Drive is our most recent new venture where we offer businesses the opportunity to connect to their customers instantly with the use of our ultra-fast, last-mile delivery. We already have an industry-leading last-mile logistics platform and partnerships with thousands of riders across the country and can now offer it to partners outside of the Wolt Platform - and directly connect our quick delivery services to partners’ app or e-com platform.
Role background
At Wolt we’re on a mission to make cities a better place to live with the help of technology. We started in 2014 in Finland, with the customer-obsessed mindset we have now reached 30 countries with over 40M users. We are best known for our food delivery platform but are now on a journey to become an ‘’everything’’ app so you can get almost anything in your city delivered to your doorstep in less than an hour.
We launched in Norway in 2018 and are already operating in more than 60 cities including Oslo, Trondheim, Tromsø, Stavanger, Bergen, Kristiansand, and Lillestrøm, with more to come. In the last three years, we expanded into the retail category and started building Wolt Market. And now we are up to build yet another new vertical in the Norwegian market!
As Head of Wolt Drive you will take ownership of Wolt Drive’s business strategy and execution in Norway. Wolt Drive gives the partners access to Wolt’s industry-leading last-mile logistics platform. Companies can connect to the Wolt Drive network to offer ultra-fast deliveries of goods and parcels.
You will be responsible for building a new business line from the ground up, continuously improving product-market fit, and eventually full-scaling of our Wolt Drive business to partners and customers across Norway. You will be the key to making Wolt Drive a success in our market as well as building a sound P&L. The role involves tight collaboration with the product team as well the restaurant, retail and marketing teams to build a winning proposition. We have a great base to start from, and your focus will be to establish and scale this up in the local market.
What you’ll be doing
- Be the owner of this new vertical íncluding full P&L ownership and own commercial and operational KPIs
- Build a go to market strategy for Wolt Drive in Norway and execute on it
- Establish new strategic partnerships with partners that would benefit from Wolt Drive services
- Drive and manage growth of the existing accounts
- Be the clients’ trusted advisor, help them overcome any issues related to the Wolt services
- Work closely with Wolt leadership and cross-functional teams (Product, Analytics, Marketing, Operations, Support, and others) to build a winning proposition for the market
- Work closely with our restaurant sales and retail sales teams to develop opportunities for expanding our existing partnerships to Wolt Drive
- Ensure we have the right integrations in place to win the market
Our humble expectations
- Previous success within solution sales or business development
- SaaS, marketplace, eCommerce, or last-mile logistic-related sales experience is a big advantage
- Additionally experience from management consulting or a high growth startup is a plus
- You have demonstrated the ability to close partnerships with various company sizes (from C-level executives to small business owners).
- Excellent commercial and strategic thinking skills - you are great at strategizing and building a business from scratch. Moreover, you can quickly pick up different business models and spot opportunities and bottlenecks.
- You have previously collaborated with teams internally to make long and complex deals come to life.
- Excellent analytical skills - such as translating data into actions, analyzing sales metrics, building pricing models, and producing relevant KPIs
- Skilled in both new sales as well as developing existing clients
- Demonstrable consultative sales approach - someone that can build relationships and tailor our offering and business model to a specific partner based on various parameters
- Demonstrated ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment
- Fluent in Norwegian and English
- Strong leadership skills
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations