Sales Support Associate
Sales & Merchant Operations
Nicosia, Cyprus, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you detail-oriented, organized, and great at multitasking? Do you enjoy working in a fast-paced environment where every day brings something new? If so, we’d love to chat!
Wolt is a Finnish technology company best known for our food and retail delivery platform. Since launching in Cyprus, we’ve been helping local businesses connect with customers in new and exciting ways.
Our Sales Support Team plays a crucial role in ensuring that both restaurant and retail partners have everything they need to succeed on Wolt. From onboarding partners to updating menus and product lists making sure that they are reflecting the Wolt brand and standards. Our team makes sure everything runs smoothly for our partners and customers.
As we continue to grow, we’re looking for a Sales Support Associate to work closely with our Account Managers and Merchant Partners to ensure top-quality service and smooth operations.
What You’ll Be Doing:
✅ Menu & Product Management – Updating menus, product lists, pricing, and photos to ensure accurate and appealing listings.
✅ Special Offers & Promotions – Managing merchant promotions, discounts, and campaigns to enhance visibility.
✅ Venue Quality Control – Reviewing merchant updates and ensuring consistency in content, pricing, and images.
✅ Sales Support – Assisting the Account Management teams with merchant-related administrative tasks.
✅ Merchant Requests & Support – Responding to merchant inquiries, resolving issues, and ensuring a seamless experience.
✅ Collaboration – Working closely with Account Managers to maintain high-quality standards for our partners.
🔹 Detail-Oriented & Organized – You enjoy structure and keeping things running smoothly.
🔹 Customer-Focused – Previous experience in customer service, administration, or sales support is a plus.
🔹 Tech-Savvy – Comfortable working with digital tools and managing data.
🔹 Great Communicator – You’ll be in regular contact with merchants and internal teams.
🔹 Fluent in Greek & English – Both languages are essential.
🔹 Bonus Points – Experience in the restaurant, retail, or e-commerce industry is a plus!
What We Offer:
✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
📈 Career Growth – Opportunities to learn and develop within Wolt.
🍔 Wolt Perks – Discounts on Wolt orders & modern work equipment.
⚖️ Work-Life Balance – Enjoy flexibility in your work routine.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead