Account Specialist, Wolt for Work
Sales & Merchant Operations
Nicosia, Cyprus
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt for Work is one of the fastest-growing parts of Wolt, and we’re just getting started. Our mission? To bring Wolt’s signature experience to businesses around the world, making work life tastier, easier, and more connected.
With our trusted delivery network and continuously growing list of restaurant and retail partners, we help companies treat their teams no matter where they work, host smoother office events, and save time along the way. We’re already active in 16 of Wolt’s 23 countries, and we have big plans to keep expanding.
What you’ll be doing
As an Account Specialist, you’ll be the go-to person for our small and medium-sized business clients, helping them get started, stay supported, and grow with us.
Here’s what your day-to-day might include:
- Onboarding & training: Get new clients up to speed and confident using Wolt for Work.
- Customer communication: Handle inbound emails with speed and care - keeping support fast, friendly, and helpful.
- Account management: Run online meetings with clients, understand their needs, and keep things running smoothly.
- Credit & invoicing: Monitor account limits, suggest upgrades (like Wolt+), and follow up on overdue payments.
- Cross-team collaboration: Work closely with Support and Operations to solve issues, whether it’s delivery delays, credits, or platform hiccups.
Our humble expectations
We’re after someone who’s curious, proactive, and people-oriented. You’re great with details, even better with people, and always happy to roll up your sleeves.
Here’s what helps you shine:
- Strong organizational and communication skills
- A customer-first attitude and the ability to build rapport remotely
- Attention to detail, especially with accounts and finances
- Solid multitasking and time-management skills
- Fluency in English; Greek is a plus!
What we offer
- A fast-growing tech company with many career opportunities.
- Dynamic team with flat hierarchies and a great atmosphere.
- Employee discount on Wolt orders, free drinks, coffee, and fruits in the office.
- Flexible working model (hybrid working from home and office) and regular team events.
- Lots of learning and growth in a globally scaling tech company.
Next steps
If you’re excited to work in a high-growth environment, take ownership, and be part of a passionate, driven team then click below to apply and start the conversation!
Please note that we do not accept applications via email. You must apply through our careers page.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead