Senior Design Manager, Courier and Delivery Team
Product Design
Berlin, Germany
正社員
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are looking for a Senior Design Manager to join Wolt’s Courier and Delivery Mission!
The Courier & Delivery team sits at the very core of our logistics platform—building products for the gig economy and powering the experience for thousands of couriers across 30+ countries.
This role is ideal for someone excited to build at scale, lead through ambiguity, and define how we create exceptional, human-centered tools for our courier partners—on mobile, desktop, and beyond.
At Wolt, we’ve evolved what design leadership looks like:
- From managing process to leading with conviction and momentum
- From coaching on craft to raising the bar through direction and example
- From aligning on frameworks to driving clarity and vision from first principles
- From interpreting strategy to shaping it alongside your product and engineering peers
At Wolt, we need leaders who bring taste, velocity, and clarity. You’ll be expected to build and lead high-performing teams, define design quality standards, and move fast with conviction.
📍This role is based in our tech hub in Berlin, Helsinki or Stockholm.
Your Impact
- Lead the Team: You’ll lead a growing team of ICs and managers working across mobile and web. You’ll be responsible for both structure and momentum.
- Set Design Direction: You’ll define quality benchmarks for courier-facing products and ensure they’re met across every surface and platform.
- Own the Experience: Collaborate with Group Leads to shape courier journey end-to-end—from onboarding to active delivery.
- Drive Strategic Execution: Operate beyond project management—drive vision, unblock teams, and push execution where needed.
- Mentor and Elevate: Support and grow your team through feedback, coaching, and high standards. Push for pace, clarity, and ownership.
- Contribute to the System: Work with the Director of Design and Brand team to define and expand the Courier Experience Playbook.
Who you are
- 5+ years of design leadership experience in product-led orgs
- A portfolio that shows not just high-quality design, but high-impact leadership
- Experience building across platforms (mobile-first, desktop, admin tools, etc.)
- A proactive, systems-oriented mindset that thrives in ambiguity
- The ability to connect design decisions to business impact and user needs
- A track record of hiring, mentoring, and leading designers to do the best work of their careers
- Bonus: Experience in gig economy platforms, logistics, or gaming
Next steps
As a next step, we’d love to take a look at your portfolio to get a better sense of your experience and design leadership. We’re particularly interested in understanding how you approach challenges, shape direction, and bring ideas to life — both through your own craft and by guiding others. Work that shows how you think, collaborate, and evolve design over time is especially valuable to us. If you have any examples that reflect the final experience or outcomes, that’s always a great bonus.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
At Wolt, design is at the heart of everything we ship
Our Design team’s mission is to craft delightful experiences that differentiate Wolt, inspire customer loyalty, and drive business success.
Our vision is “happy customers make happy designers”. By delighting our customers, we instill a strong sense of pride in our designers, creating a positive feedback loop that ensures happiness for both.
“At the heart of our design team is the belief that we are ONE team, speaking with ONE voice, and moving to ONE rhythm—creating a seamless, cohesive product experience for our users.”
- Stanley, VP, Head of Product Design
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
What we’re working on
On this journey towards delivery of (almost) everything, we’re building a suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more!
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
At Wolt, design is at the heart of everything we ship
Our Design team’s mission is to craft delightful experiences that differentiate Wolt, inspire customer loyalty, and drive business success.
Our vision is “happy customers make happy designers”. By delighting our customers, we instill a strong sense of pride in our designers, creating a positive feedback loop that ensures happiness for both.
“At the heart of our design team is the belief that we are ONE team, speaking with ONE voice, and moving to ONE rhythm—creating a seamless, cohesive product experience for our users.”
- Stanley, VP, Head of Product Design
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
What we’re working on
On this journey towards delivery of (almost) everything, we’re building a suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more!
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
