About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a Finnish technology company and one of the fastest growing food delivery companies in the world. Just 4 years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today and we’re in 23 countries and over 100 cities across EMEA, servicing over 8M registered users. At the same time, we’ve expanded to retail sales, dark stores (Wolt Market), B2B (Wolt at Work) and delivery as a service (Wolt Drive).
We are now looking for a Technical Account Manager for Wolt Drive :Wolt Drive is your trusted partner for fast and reliable last-mile deliveries. Your customers place an order on your app or online store, and in less than one hour it’s in their hands.
This person will support our partners through various technical integration implementations, from presales to monitoring everything in production. The role will be adjusted to the specific skill set of the person we hire, but it will focus on supporting our partners in implementing the integration to our API as well as steering the way they implement it to ensure that the Wolt Drive experience is as smooth as possible.
As a technical account manager you will have three core areas of responsibility
- Supporting our local teams in different countries during presales by answering technical questions and suggesting solutions to how partners should implement integrations
- Steering the way our partners use our APIs by giving guidance and tips. This includes, for example, steering the checkout process to make the Wolt Drive experience more fluid
- Offering support and helping to debug errors both during implementation and in production. You will be supported by the development team, but you will be the first line of support when issues arise during the implementation.
Our humble expectations
- Ability to understand API-based integrations between different companies. Experience from eCommerce platforms and internal tools such as ERP systems is a plus.
- Experience from system administration is useful: being able to use and do HTTP-based requests and search logs is critical.
- Experience in presales and technical project management.
- Communication skills: the ability to support during the presales phase is critical. It requires good communication skills as you will be supporting different countries with different cultures.
Our offering to you
You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about how we work.
The compensation is a combination of monthly pay and Wolt stock options. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.
Next steps
The positions will be filled as soon as we find the right persons, so make sure to apply as soon as you realize you really, really want to join us!
If you want to check up on your application or have any further questions about the position you can turn to Talent Acquisition Partner, Ayako Kobayashi(ayako.kobayashi@wolt.com) at any given time.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Engineering at Wolt
We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in 30 countries, 500+ cities and we’re growing fast.
We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.
What we're working on
On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”
- Kimbo, Software Engineer
Engineering at Wolt
We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in 30 countries, 500+ cities and we’re growing fast.
We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.
What we're working on
On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”
- Kimbo, Software Engineer
