About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As a Retail Development Manager, you'll be pivotal in managing and expanding our portfolio of key retail partners. Your primary focus will be to ensure these partners thrive on our platform by identifying growth opportunities, providing necessary tools and support, and enhancing overall performance through data-driven strategies.
What you’ll be doing
This role is ideal for a self-starter with an entrepreneurial spirit, eager to drive growth and build strong partnerships in the retail sector. If you're passionate about shaping the future of local commerce, we'd love to hear from you!
Day-to-day in this role you’ll:
- Performance Management: Drive and manage month-over-month sales growth of existing venues by measuring critical KPIs, conducting thorough analyses, and performing regular quality and satisfaction checks.
- Partner Quality Support: Work closely with retail partners to uphold Wolt’s order quality standards by providing feedback, sharing best practices, and ensuring operational excellence.
- Assortment Optimization: Advise partners on product listings, suggesting additions or removals to improve customer conversion rates.
- Strategic Collaboration: Work closely with partners to enhance overall conversion rates by sharing tools and best practices.
- Feedback Integration: Gather feedback from partners and translate it into actionable insights for product, marketing, and operational improvements.
- Cross-Functional Communication: Serve as the key communicator between our operations, support, marketing, and retail partners.
- Campaign Execution: Collaborate with the marketing team to plan and execute joint campaigns with retail partners.
Our humble expectations
- Experience: Proven experience in account management, business development, or a similar role within a fast-paced environment.
- Relationship Building: Demonstrated ability to cultivate extensive, mutually beneficial relationships.
- Interpersonal Skills: Excellent communication skills with the ability to adapt tone and approach to suit diverse audiences.
- Analytical Proficiency: Strong analytical skills with experience in data-driven decision-making; familiarity with analytical dashboards such as Looker or Power BI is a plus.
- Organizational Skills: Structured, detail-oriented, and service-focused approach to tasks.
- Proactivity: High ownership mentality with a proactive approach to identifying and solving problems.
- Language Skills: Fluency in Slovenian and English.
What we offer
- Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset.
- Impactful Work: The chance to make a significant impact on the growth and success of our retail partners.
- Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
- Professional Growth: Opportunities for personal and professional development within a global organization.
Next steps
After one of our Talent Acquisition Partners reviews your application and finds that you meet the required criteria, you will be invited to take part in the following process:
- Introduction meeting (You to Wolt and Wolt to you)
- Meeting with your potential Manager
- Show us why you’re the best candidate for the role! (Assignment stage)
- Final interview where we make sure we are a perfect fit for each other
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead