About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the team
The Enterprise Strategy & Operations Team is focused on building, implementing, scaling and optimizing the way we partner with largest restaurant and retail partners across 30+ countries to drive operational excellence and business growth.
This role will collaborate closely with the below teams:
- Enterprise Restaurant Partnerships - Optimize the organizational design to increase efficiency of our global partnership teams to expand product adoption and mutual growth for our largest partners and Wolt.
- Retail Leadership, Enterprise Sales & Account Management - Develop sales processes, tools, and enablement programs to improve productivity.
- Analytics - Build tools & capabilities to enable real-time visibility for Wolt leadership and our merchant partners.
- Merchant Strategy & Operations – Drive merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
We’re excited about you because…
- You are a proven leader and collaborator and have built, developed and managed high growth teams across an organization
- You have a proven track record of building and scaling cross functional initiatives, hitting goals, and succeeding in a complex and fast moving environmentYou want to affect change every day, are results-oriented and can operate in a fast-paced environment.
- You do not shy away from getting your hands dirty, building and testing - you are comfortable in a place where the playbooks are still to be defined and built
- You are comfortable solving ambiguous problems and working with large data sets within Excel / Google sheets; basic SQL skills are preferred
- You communicate clearly and concisely in written and verbal comms
- Proficient in english (verbally & written)
- You have 8+ years of experience in strategy, technology, consulting, business development or related experience
- Bachelor’s degree
What you’ll be doing:
- Lead - Manage and develop a team focused on driving growth for enterprise restaurant & retail merchant partners
- Strategize - Build, test, and establish our overall go-to-market strategy for our Enterprise organization while leveraging data & analytics to support your recommendations
- Influence - Guide cross-functional teams, such as: sales, business operations, and product to solve the right challenging business problems at scale
- Collaborate - Own relationships with leadership and manage cross-functional projects with internal stakeholders
- Scale - Drive tactical day to day operations and identify and implement efficiency improvements to optimize business impact for our next phase of growth
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations