About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a multitasking magician with a natural flair for customer service? Are you detail oriented and enjoy a diverse working week? If this sounds like you, then we’d love to chat
Role background
Wolt is a Finnish technology company and we’re best known for our food delivery platform, although more recently we’ve expanded into other sectors like retail as well.
We launched in Greece in 2019, and from our humble beginnings in Athens we now operate in 18 additional cities, bringing our customers what they need, when they need it! As a result of such rapid expansion - and the plans we have for 2025 - we need Sales Support Associates to assist our sales team and ensure they are working as efficiently as possible.
What you'll be doing
- Ensuring our portfolio of stores reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Training our partner venues on how to use the Wolt tools and equipment
- Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
- Be responsible for our menu-platform and product list always being up to date with the text and visuals that reflect the Wolt brand
- Liaising with restaurant partners on a daily basis to resolve any issues that may come up
- Other ad-hoc administrative and organisational tasks as they come up!
Qualifications
- Super human organisational skills
- Experience in data entry or other administrative work would be an advantage
- Structured, detailed and service-oriented
- Self-starter and a passion for food
- Fluent in Greek & able to work in English
- You hold a clean and full driving licence - this is a requirement as part of this position requires you to frequently visit our partner venues
- High interest towards analytics is a plus
Additional information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
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Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.