Senior Associate, Finance & Strategy, Operations and Quality
Finance
Budapest, Hungary
正社員
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Company Overview:
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 9 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 25 countries and 250+ cities. In November 2021 Wolt and DoorDash announced they are joining forces. We continue to expand rapidly and are looking for more talented individuals to join us.
Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.
Job Description:
We are seeking an experienced Senior Associate to join our F&S (Finance & Strategy) team and support the global Operations and Quality function.
Operations and Quality is responsible for our global courier operations, support operations as well as trust & safety. The function ensures we have the right courier supply balance, improves efficiency across our courier operations and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.
F&S, Operations and Quality plays a key role in the success of Wolt, strategically and financially. The team owns the Operations and Quality profit and loss statement from a finance perspective and you will help support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Continuously improving the efficiency of our Operations and Customer Support is a major driver of profitability and competitiveness at Wolt. Your work will cover performance tracking, developing financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Operations and Quality functions in Wolt globally.
The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations and Quality. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.
Responsibilities:
- Support and help drive the process of providing financial and strategic targets, follow-up and guidance to our Operations and Quality leadership.
- Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations to management.
- Develop financial models and scenarios to support business planning and decision-making.
- Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Operations and Quality
- Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
- Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
- Ad-hoc financial analysis and reporting requests as needed
- Participate in the continued development of accurate and effective financial reporting for Operations and Quality, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies
Qualifications:
- Bachelor's degree in finance, accounting, economics, or a related field
- 2+ years of experience in a highly analytical role like financial planning and analysis, investment banking, or management consulting, preferably in operations or tech industry
- Ability to work independently and as part of a team in a fast-paced, dynamic environment
- Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker, Power BI). Experience and ability to work with large amounts of data.
- Knowledge of accounting principles and financial reporting standards
- Good communication skills, with the ability to present complex financial information in a clear and concise manner
If you're interested in this position and meet the qualifications listed above, we encourage you to apply today!
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We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.