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Retail Key Account Manager

Sales & Merchant Operations

Oslo, Norway

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About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.

In Norway we are currently in nearly 50 cities and we are just getting started on our growth journey. Food delivery was just the start. Now, we have expanded our platform beyond food delivery into categories such as grocery, cosmetics, flowers, toys, electronics, books and other exciting products, all referred to as retail.

As an Enterprise Account Manager within Retail,  you’ll be responsible for strategically developing a portfolio of key account partners, driving their growth and profitability. This role includes overall ownership of the accounts, ensuring a hands-on approach to daily management. You will implement new products, upsell, and handle tenders for existing partners throughout Norway.

You’ll work closely with various stakeholders, always prioritizing Wolt’s best interests and enabling our Norwegian operations to flourish.

What you’ll be doing

  • Account Growth Strategy: Develop and execute strategies to enhance key account assortments, driving growth and profitability through effective category management and store expansions.

  • Business Development: Pitch and execute innovative campaigns that drive account growth and enhance partner visibility. Identify and prioritize the needs of merchants, collaborating to co-create impactful solutions. Drive business development by selling Wolt Ads, campaign opportunities, and Wolt+ services to strengthen partnerships.

  • Operational Excellence & Collaboration: Ensure optimal in-store processes and quality standards while working closely with account partners to implement growth initiatives and facilitate ongoing improvements.

  • Market Insight & Data-Driven Analysis: Leverage market knowledge and data analytics to inform strategies, make informed decisions, and enhance account performance through comprehensive analyses and presentations. Conduct quarterly Business Reviews with partners to assess performance and develop forward-looking strategies.

  • Relationship Building: Build and maintain strong relationships with partners through proactive communication and exceptional service.

  • Relevant Experience: Proven success in Key Account Management and/or Business Development, with a strong commercial mindset driving growth and profitability.

  • Strategic Mindset & Business Acumen: Expert in building and presenting data-driven business cases, with a focus on sustainable growth strategies.

  • Industry Knowledge: Deep understanding of the Norwegian retail landscape, with experience in e-commerce or FMCG sectors.

  • Stakeholder Management: Exceptional skills in managing relationships at all organizational levels, ensuring alignment and driving collaboration across internal and external partners.

  • Data-Driven Decision Making: Highly analytical, using data to make sound business decisions. Experienced in translating insights into actionable strategies with advanced tools like Looker or PowerBI.

  • Structured Communication & Storytelling: Ability to convey complex ideas clearly, from concept to polished presentations, using data visualization to support decision-making.

  • Negotiation & Partnership Development: Skilled in negotiating favorable terms while building strong, lasting partnerships that drive mutual growth and success.

  • Project Management: Ability to plan, lead and implement improvements and growth projects effectively with own partner.

  • Attitude: Entrepreneurial mindset with a proactive approach. Thrives in a flat organization, contributing hands-on and adapting quickly to shifting priorities while maintaining focus on key initiatives. Willingness to go the extra mile, challenging the status quo, and embracing Wolt’s values of excellence and ambition.

  • Languages Proficiency: English & Norwegian Fluency

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Please send us your CV in English.

If you have any further questions about the position, you can send your enquiries to: Jelena Lacmanovic, Talent Acquisition Partner - jelena.lacmanovic@external.wolt.com

Please note that we do not accept applications coming in via email.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Team

We drive Wolt’s growth

We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.

Square - SalesAcquisition 40 (1)
Our vision

The delivery of (almost) everything

At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.

In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.

Square - product week, wolt
Our culture

Our culture

At Wolt, you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

Square - working together, office, japan 3
Our people

“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."

- Nicolas, Sales Team Lead

Nicolas2

今すぐ応募

基本情報

Applicant Privacy Acknowledgement *

We would like to provide you with an overview of how we process your personal information. Please take the time to read the Applicant Privacy Notice and confirm that you have read and understand the content by selecting "Yes" in the options below. 

追加情報

Wolt - Self-Identification Survey

To ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select “I don't want to answer.”

Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.

By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.

添付ファイル

職務経歴書と履歴書(英語を必要とするポジションに応募する際は英文のResume)をPDF書式にてご提出をお願いいたします。