Key Account Manager
Sales & Merchant Operations
Nicosia, Cyprus · Nicosia, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a data-driven, strategic thinker with a passion for key account management? Do you thrive on analyzing performance, optimizing partnerships, and driving growth through insights? If this sounds like you, we’d love to connect!
About Wolt
Wolt is a Finnish technology company, best known for our food delivery platform. Since launching in Cyprus in autumn 2019, we’ve been steadily redefining the food delivery experience, one step at a time.
Role Overview
As Wolt continues its rapid expansion and prepares for an exciting 2025, we are seeking a Key Account Manager to join our team in Cyprus.
Reporting to the Restaurant Sales Development Team Lead, you will take ownership of our most strategic restaurant partnerships, using data analysis and strategic insights to drive success. Your primary focus will be on optimizing restaurant performance, leveraging analytics to inform decision-making, and identifying growth opportunities. While account management is at the core of this role, you will also provide leadership and support to the broader sales and account management team to drive overall business performance.
What You’ll Do
- Key Account Management: Act as the trusted advisor for Wolt’s most important restaurant partners, ensuring long-term success through strategic insights and tailored recommendations.
- Data-Driven Growth: Analyze performance metrics to identify trends, opportunities, and areas for improvement; work closely with restaurant partners to optimize menu quality, pricing strategies, and visibility on the platform.
- Strategic Analysis & Consulting: Use data and industry insights to consult partners on business growth, demand trends, and operational efficiency.
- Revenue Optimization: Develop and execute strategies to enhance restaurant sales, customer engagement, and overall market positioning.
- Performance Monitoring: Regularly track key performance indicators (KPIs) for key accounts, providing actionable insights to drive improvements and efficiency.
- Collaboration & Cross-Functional Engagement: Work closely with marketing, operations, and analytics teams to align strategies and enhance partner success.
- Contract Negotiations & Partnership Growth: Lead strategic negotiations with key accounts, ensuring mutually beneficial agreements that drive long-term profitability.
- Support Team Success: Provide guidance and mentorship to the sales and account management team, leveraging data-driven strategies to improve overall performance and efficiency.
What We’re Looking For:
- Proven experience in key account management, business consulting, or a strategic sales role, ideally within a fast-paced, data-driven environment.
- Strong analytical mindset with experience using data to drive decision-making and performance optimization.
- Excellent communication and negotiation skills with the ability to influence stakeholders.
- Ability to think strategically while executing operationally.
- Experience working cross-functionally with marketing, operations, and analytics teams.
- Passion for the restaurant industry, e-commerce, or tech-driven businesses
- Excellent command of Greek and English language
Why Join Us?
At Wolt, you’ll join a team of passionate professionals who are redefining the food delivery landscape. As the Account Management Team Lead, you’ll play a critical role in driving growth, building lasting partnerships, and leading a high-performing team that excels in both account management and sales.
Let’s build something extraordinary together!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead