Key Account Manager
セールス & マーチャント オペレーションズ
Vilnius, Lithuania
正社員
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
We are now looking for an experienced and strategic Key Account Manager with a true service first and analytical mindset to join our team. This is a varied and challenging role where you’ll build strong relationships with our restaurant partners and help them thrive on Wolt.
What you’ll be doing
In this role, you’ll take care of your own restaurants and retail portfolio, acting as a trusted partner and advisor while driving performance and growth.
Day-to-day in this role you’ll:
- Manage the overall restaurant and retail partners relationship post-onboarding.
- Conduct strong analysis of portfolio performance and frequent quality & satisfaction checks.
- Contact partners via phone and other channels.
- Provide analytical after-sales support to improve partner performance.
- Build strong client relationships through regular communication.
- Report on the status of accounts.
- Promote new services and marketing campaigns to existing partners.
- Act as a key communicator between operations and your portfolio partners.
- Collaborate with the marketing team to plan and execute campaigns together with partners.
- Analyze the Lithuanian market on an ongoing basis.
- Monitor competitor activities and report back.
Our humble expectations
- 2 to 3 years of success in account management or B2B sales with clear commercial impact.
Strong analytical judgment. Comfortable using dashboards such as Looker and Power BI to turn data into decisions. - Excellent relationship building and communication across a wide range of stakeholders.
- High ownership and reliability. You manage your pipeline, remove blockers, and seek guidance only on new or complex work.
- Fluent in Lithuanian and English is a must.
- Advanced Excel or Google Sheets skills.
What we offer
- An opportunity to work in a fast-growing tech company with a startup mindset
- In addition to the base salary, we will offer a performance-based variable pay structure designed to reward individual contributions and collective succes
- The chance to make a significant impact on the growth and success of our restaurant partners.
- A supportive and inclusive team culture that values innovation and continuous improvement.
- Opportunities for personal and professional development within a global organization.
Why you’ll love it
- 🚀Global and growing fast: Be part of a fast-moving scaleup
- 🤩Ride of a lifetime: Accelerate your career and build your sales skills
- 💪Instant impact: Take ownership and make a difference
- 💙Big hearts and small egos: Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead