Restaurant Onboarding Associate
Operations
Tel Aviv-Yafo, Israel
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re all about creating exceptional experiences for our partners and customers alike. Our Onboarding team plays a crucial role in that mission — helping new restaurant partners get up and running on the Wolt platform with a great digital presence from day one. We're now looking for a Platform Associate to join this team and take part in building the restaurant experience inside the app.
This role is full-time, based in our Tel Aviv office, and offers an exciting opportunity to learn about user experience, digital structure, and operational excellence while working closely with our local and global teams.
What you’ll be doing
As a Platform Associate, you'll be responsible for creating and maintaining digital menus for our restaurant partners on the Wolt platform. Your work directly affects how customers engage with our app, and plays a key role in ensuring a smooth and clear ordering experience.
Day-to-day in this role you’ll:
- Build and design in-app menus for our restaurant partners
- Regularly update menus to ensure accuracy and freshness
- Support partners with technical issues or changes related to their menus
- Ensure menus comply with legal requirements and align with platform capabilities, ensuring a smooth user experience
Our humble expectations
- Strong technical skills and a structured, detail-oriented mindset
- A good eye for design, layout, and clarity
- Proficiency in Excel (including formulas such as VLOOKUP, PivotTables, etc.)
- Ability to work independently as well as part of a collaborative team
- Full professional proficiency in both Hebrew and English
What we offer
- A unique opportunity to step into a key account management role at one of the most exciting tech companies in Israel.
- Be part of a high-performing, collaborative team – you’ll join a fast-paced, motivated Enterprise team that values ownership, innovation, and mutual support.
- Work with cutting-edge technology – you’ll be at the intersection of product, operations, and tech, helping bring complex integrations to life and solving real business challenges.
- Make an impact from day one – your work will directly influence how our top-tier restaurant partners operate on Wolt’s platform and help shape their experience with us.
- Enjoy a people-first culture – at Wolt, we care about our people. You’ll benefit from flexible working hours, an inclusive work environment, and a strong emphasis on work-life balance.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations