Merchant Onboarding Specialist
Sales & Merchant Operations
Budapest, Hungary
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
The Hungarian Wolt was founded in 2018 and now we are in more than 100 cities, working with more than 6000 restaurant and retail partners around the country. Our mission is to make cities better by empowering and growing local communities. To do so, we want to make the busy lives of our customers a bit easier, offer local stores and restaurants additional sales and visibility and offer flexible earning opportunities for courier partners.
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. Wolt was founded in 2014 and joined forces with DoorDash in 2022. Together, Wolt and DoorDash operate in 27 countries today, serving more than 20 million customers. In Hungary, Wolt’s services are available in more than 60 cities.
Join us today to build Wolt together.
What you’ll be doing:
- Onboarding key account and franchise venues into Wolt’s Platform. This includes photography, menu, translation and Wolt app training.
- Building relationships with our restaurant and retail partners by training them on using our systems and keeping them up to speed on any updates
- Creating training for our partners
- Ensuring our portfolio of restaurants and retail shops reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Developing our restaurant and retail partners and their business by using our collected user data
- Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand
- Managing equipment inventory
- Support the everyday work of the team by creating and updating our database and communication
- Monitoring and forwarding changes and innovations affecting the team
Qualifications
- Technical ability and logical thinking with an aesthetic sense
- Excellent interpersonal skills with the ability to adapt tone to suit the audience
- Structured, detailed and service oriented
- Fluent in Hungarian and English
- Strong time management skills with efficient task prioritization
Additional information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
What We Offer
- 🌍 Independent work in a dynamic, international team
- 💳 SZÉP-card
- 🏥 Private health insurance
- 🏋️ All You Can Move card (self-financed)
- 💙 Employee Assistance Programme - therapy and wellbeing
- % Discount on your Wolt orders
- 👶 Extended parental leave for fathers: 16 weeks total
- 💻 Modern work equipment
- 🫶 Volunteer day
- 🍿 Snacks & drinks in the office
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead