About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an organizational talent with excellent communication skills? Do you love working in a highly dynamic work environment? If this sounds like you, we'd love to chat!
Role background
Wolt is a Finnish technology company and we’re best known for our food delivery platform. We have launched our services in Berlin in Aug 2020, and have since been painting the city blue. We are growing rapidly and are now looking for a Gear Associate to join our team in Munich.
As our Gear Associate, you will be responsible for the onboarding of our new Courier Partners. You’ll ensure that our Courier Partners are well taken care of and that they have everything they need in order to provide the best quality of service throughout all stages of delivery - from our restaurants to the customers. In this role, no day is the same and there’s always something to do. As such, you need to be adaptable, self-motivated and driven to succeed. You must also have excellent interpersonal and community-building skills - we think service first at all times!
What you'll be doing
- Onboarding Courier Partners / Gear Hand-outs
- Taking care of all off-boardings
- Weekly scheduling of existing & new couriers
- Managing inventory (e.g. physically lifting courier gear to and from our storage and tracking supply via excel)
- Calling existing and potentially new couriers
What we offer
- Cool office in the heart of the city
- A fast-growing tech company with many career opportunities
- Flat hierarchies in a family start-up atmosphere
- Discount on Wolt orders
- Discount Deutschlandticket
- Subsidy Urban Sports Membership!
- Various soft drinks, coffee and fruits in the office
- Comprehensive internal educations
- Weekly (virtual) all-hands meetings and regular team events
- 30 days of paid vacation
Our humble expectations
- Excellent communicator as you will have daily contact with our Courier Partners
- Fluency in both German and English is a must
- Ability to use analytical tools, such as Google Sheets or Microsoft Excel (basic skills sufficient)
- Ability to lead by example and show the direction, as well as the genuine will to support your team members and your Courier Partners on their way
- Thorough and organized - you accomplish tasks with all ends tied and have great attention to detail
- You can manage ‘freedom under responsibility' and are able to manage your own tasks and schedule
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations