Hey, you look like you might be our new Support Associate (Full Time)
サポート
Bratislava - Staré Mesto, Slovakia (Slovak Republic)
Full-time
Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!
We are looking for full-time Support Associates to join our Support team in Bratislava from January 2025!
What you'll be doing:
- Processing incoming live chats from our customers, venues and courier partners
- Developing our support function together with the support team as well as other teams within Wolt
- Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners
Our humble expectations
- You are customer-obsessed and team-oriented
- You have great communication skills with a personal touch
- You have a can-do attitude towards challenges
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You already have some experience in a customer-facing role, and you are passionate about service
- This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
- You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
- You are able to start working for us from January 2025
What do we offer
- Multisport card
- Wolt credits cashback benefit
- Snacks and drinks at the office
- Possible home office after 2 weeks of training in our office in Bratislava
- Opportunity to grow both personally and professionally within our team
- Employee assistance program
- Team building events
For a full-time Support Associate, the basic (fixed) wage component is 1,300€ brutto / month.
Next steps
If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙
Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!