Hey, you look like you might be our new ย Support Associate (Full Time)

Support

Bratislava, Slovakia (Slovak Republic)

Full-time

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, weโ€™d love to chat!

We are looking for full-time Support Associates to join our Support team in Bratislava!

What you'll be doing:

  • Processing incoming live chats from our customers, venues and courier partners
  • Developing our support function together with the support team as well as other teams within Wolt
  • Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners

Our humble expectations

  • You are customer-obsessed and team-oriented
  • You have great communication skills with a personal touch
  • You have a can-do attitude towards challenges
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You already have some experience in a customer-facing role, and you are passionate about service
  • This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am. 
  • You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)

 

What do we offer

  • Multisport card
  • Wolt credits cashback benefit
  • Snacks and drinks at the office
  • Possible home office after 2 weeks of training in our office in Bratislava
  • Opportunity to grow both personally and professionally within our team
  • Employee assistance program
  • Team building events

For a full-time Support Associate, the basic (fixed) wage component is 1,200โ‚ฌ brutto / month. 

Additional rise after a 3-month trial period.

Next steps

If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! ๐Ÿ’™

Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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    Product: Juan, Data - portrait
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