Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for both part-time and full-time French and English-speaking Support Associates to join our Support team in Luxemburg city! In this role you will be part of our local team, supporting customers, courier partners and venues located in Luxembourg in both French and English language.

What you'll be doing

• Supporting our customers, courier partners, and venues located in Luxembourg via live chat and phone

• Ensuring that the delivery operations run smoothly

• Developing our support function together with the support team as well as other teams within Wolt

What you'll get by joining us 

• Wolt credits cashback benefit

• Employee assistance program

• Wolt-wide training programs

Our humble expectations

• ​Experience in customer service will be considered a plus

• You have great communication skills with a personal touch and a customer-obsessed and team-oriented mindset

• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment

• It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends

• This is an onsite job, so you need to be able to work from our office 

• Excellent verbal and written communication skills in both French and English are required.

Additional information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses. 

We will be reviewing applications on an ongoing basis, so send through your application along with your CV as soon as possible! 💙