Hey, you look like you might be our new ย French and English speaking Support Associate
Support
Luxembourg, Luxembourg
Part-time
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! ๐คฉ
We are looking for both part-time and full-time French and English-speaking Support Associates to join our Support team in Luxemburg city! In this role you will be part of our local team, supporting customers, courier partners and venues located in Luxembourg in both French and English language.
What you'll be doing
Supporting our customers, courier partners, and venues located in Luxembourg via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
What you'll get by joining us
Wolt credits cashback benefit
Employee assistance program
Wolt-wide training programs
Our humble expectations
Our humble expectations
โExperience in customer service will be considered a plus
You have great communication skills with a personal touch and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends
This is an onsite job, so you need to be able to work from our office
Excellent verbal and written communication skills in both French and English are required.
Next steps
Additional information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses.
We will be reviewing applications on an ongoing basis, so send through your application along with your CV as soon as possible! ๐