Merchant Onboarding Specialist
Sales & Merchant Operations
Bucharest, Romania
משרה מלאה
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 1000 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
As Merchant Onboarding Associate you will manage the end-to-end onboarding journey for restaurant and retail partners, ensuring they are set up for long-term success on the Wolt platform. You’ll collaborate with internal teams, oversee compliance and content setup, and deliver a smooth onboarding experience while maintaining Wolt’s high standards.
Day-to-day in this role you’ll:
- Manage the onboarding process for new restaurant and retail merchants;
- Create and maintain merchant venue pages, including menu setup, product photos, translations, and updates, in line with Wolt’s brand standards;
- Ensure merchants receive Wolt-grade service throughout onboarding by monitoring progress, addressing needs, and maintaining supportive communication;
- Support post-activation success by sharing insights, best practices, and aligning merchants with Wolt’s service standards
- Oversee administrative systems to ensure accuracy, efficiency, and updated databases;
Our humble expectations
- Fluent in local language and English;
- Tech-savvy and quick to learn and adapt to new tools;
- Experience with Excel or Google Sheets is a strong advantage;
- Excellent communication skills, both written and verbal;
- Strong attention to detail;
- Structured and service-oriented mindset;
- Self-starter with a can-do attitude and motivation to improve processes continuously;
What we offer
- 🚀A fast-growing tech company with lots of career opportunities, both locally and internationally;
- 🏡Hybrid/work from home options (depending on location);
- 🏥 Medical subscription – Regina Maria;
- 🍽️Meal tickets;
- 🏋️ Monthly budget for sports activities;
- 💙 Employee Assistance Programme - therapy and wellbeing;
- 🛒Employee discount on all Wolt orders
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead