Hey, you look like you might be our new  Retail Specialist

Sales & Merchant Operations

Belgrade, Serbia

Full-time

Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!

Role background

We need a Retail Specialist to support the onboarding and training of new retail partners and ensuring the best possible partnership. As a Retail Specialist you will act as a key communicator between our operations team and retail partners in order to ensure optimal success. 

What you'll be doing

  • Driving and managing Month over Month sales growth of entrusted venues and improving venue performance by measuring critical KPIs, strong analysis and frequent quality and satisfaction checks.
  • Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partner’s success.
  • Creating selections and ensuring retail partner selections on the platform are accurate.
  • Helping out with marketing campaigns for retail partners.
  • Assisting the rest of the Retail team in any additional tasks related to working with retail partners.
  • Getting feedback from our partners and translating it into product, marketing and operations improvement
  • Key communicator between our operations and Retail partners.

Our humble expectations

  • Experience or strong interest in analytics.
  • Proficiency in Excel (Data tables, CSV, Pivot & Powerpivot, Macros)
  • Excellent interpersonal skills - you will be working with a lot of different people.
  • Experience within account management, customer support or administration.
  • Structured, detailed and service-oriented.
  • Self-starter and a passion for food.
  • Serbian native & able to work in English.
  • You are highly motivated and super enthusiastic!

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team then click below to apply and get the conversation going! 

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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    Product: Juan, Data - portrait
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