Hey, you look like you might be our new Retail Specialist
Sales & Merchant Operations
Belgrade, Serbia
Full-time
Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!
Role background
We need a Retail Specialist to support the onboarding and training of new retail partners and ensuring the best possible partnership. As a Retail Specialist you will act as a key communicator between our operations team and retail partners in order to ensure optimal success.
What you'll be doing
- Driving and managing Month over Month sales growth of entrusted venues and improving venue performance by measuring critical KPIs, strong analysis and frequent quality and satisfaction checks.
- Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partner’s success.
- Creating selections and ensuring retail partner selections on the platform are accurate.
- Helping out with marketing campaigns for retail partners.
- Assisting the rest of the Retail team in any additional tasks related to working with retail partners.
- Getting feedback from our partners and translating it into product, marketing and operations improvement
- Key communicator between our operations and Retail partners.
Our humble expectations
- Experience or strong interest in analytics.
- Proficiency in Excel (Data tables, CSV, Pivot & Powerpivot, Macros)
- Excellent interpersonal skills - you will be working with a lot of different people.
- Experience within account management, customer support or administration.
- Structured, detailed and service-oriented.
- Self-starter and a passion for food.
- Serbian native & able to work in English.
- You are highly motivated and super enthusiastic!
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team then click below to apply and get the conversation going!