Regional Manager, Strategy & Operations
Strategy & Business Development
Copenhagen, Denmark · Oslo, Norway · Riga, Latvia · Reykjavik, Iceland · Luxembourg, Luxembourg · Vilnius, Lithuania · Stockholm, Sweden · Helsinki, Finland · Tallinn, Estonia
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As Regional Manager, Consumer, you are responsible for driving capital efficient growth by improving Loyalty within Wolt’s North region. Your focus will be to execute, track and monitor initiatives to improve our consumer engagement, making our users come back to our platform again and again, excited with the service and experience they have with Wolt. This role requires a perfect mix of analytical mindset and creative thinking.
Reporting to the Regional Head of Consumer and being part of a 3 people team, you will play a key role driving our consumer success within your region, working closely together with various other stakeholders, especially in Marketing, Merchant team as well as broader Global Consumer team.
What you’ll be doing
Own the regional strategy for: i) Wolt+, Wolt’s subscription program and ii) Wolt Rewards, Wolt’s loyalty program
- You will own the performance of our Wolt+ subscription program on a regional level, driving growth and profitability initiatives. Optimize the value proposition through areas such as benefits, partnerships, pricing, and merchant portfolio. Define the right benefits, program manage exclusive promotions campaigns, understand the value proposition of the competition and make our program shine for our users!
- You will also be responsible for the performance of Wolt Rewards, and lead the rollout of the program in new markets across the region. Drive growth and engagement by optimizing customer experience, developing exciting challenges and partnerships, and ensuring Wolt Rewards becomes a key reason why customers keep coming back to Wolt.
Our humble expectations
- Master’s or Bachelor's degree in business, marketing, data science, or a related field.
- Previous experience in consumer business, product operations, growth, marketing, or management consulting.
- Strong analytical skills with the ability to analyze and interpret data to inform decisions; SQL knowledge is a plus.
- Strong attention to detail and ability to manage multiple projects simultaneously.
- Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
- Excellent communication skills in English, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.
- Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Strategy & Business Development at Wolt
We work closely with Wolt’s business leads, developing strategies to find the right balance between hyper-growth and profitability.
This means leading various strategic initiatives from incubating new business verticals, to accelerating the speed of our growth, and improving efficiency in our functions.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"At Wolt, you need to take a lot of ownership and make things happen without being asked.
We look for people who are results-drive, good at identifying what the big needle-movers are, and finding the best solutions for those challenges."
- Kirsi, Regional Head of Wolt Consumer
Strategy & Business Development at Wolt
We work closely with Wolt’s business leads, developing strategies to find the right balance between hyper-growth and profitability.
This means leading various strategic initiatives from incubating new business verticals, to accelerating the speed of our growth, and improving efficiency in our functions.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"At Wolt, you need to take a lot of ownership and make things happen without being asked.
We look for people who are results-drive, good at identifying what the big needle-movers are, and finding the best solutions for those challenges."
- Kirsi, Regional Head of Wolt Consumer