Operation Logistics Specialist
Operations
Tel Aviv, Israel
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Work Environment: This role will be based out of our logistics warehouse and office in Neve Tzedek, Tel Aviv.
Wolt is looking for a Gear and Logistics Specialist to join our team. In this role, you’ll be responsible for managing the inventory, distribution, and overall logistics of our gear to ensure our operations run smoothly. The ideal candidate is highly organized, detail-oriented, and has a strong understanding of supply chain and inventory management principles.
What you'll be doing
- Inventory Management: You’ll manage the entire lifecycle of rider gear, including ordering, receiving, storing, and distributing items like helmets, bags, jackets, and other essential equipment. You’ll also conduct regular inventory audits to maintain accurate stock levels and prevent shortages.
- Logistics & Distribution: You’ll be the primary point of contact for distributing gear to our fleet of riders. This includes coordinating shipments, managing pickup schedules, and ensuring that all gear is delivered on time and in good condition. You’ll also handle returns and exchanges.
- Data & Reporting: You’ll track gear usage and inventory metrics, using data to identify trends, forecast future needs, and optimize our logistics processes. You’ll also provide regular reports to management on inventory levels, distribution costs, and operational efficiency.
- Process Improvement: You’ll continuously look for ways to improve our gear management and logistics workflows. This includes finding more efficient ways to store and distribute gear, reducing waste, and implementing new technologies to streamline operations.
- Communication & Support: You’ll address any gear-related issues or requests from riders. Your goal is to provide exceptional support and ensure our couriers have the tools they need to succeed.
Our humble expectations
- Experience: You should have proven experience in a logistics, supply chain, or inventory management role. Experience in a fast-paced, high-volume environment is a plus.
- Skills: You must have strong organizational and time management skills. Proficiency with inventory management software and Microsoft Excel is required.
- Attention to Detail: You must have an eye for detail and be good at problem-solving.
- Communication: You should have excellent communication and interpersonal skills, with the ability to work effectively with various teams and stakeholders.
- Physical Requirements: You must be able to lift, move, and handle packages of gear, as needed.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations
Delivery operations at Wolt
We’re here to make sure every delivery experience is an amazing one for our customers, courier partners, and merchant partners.
In partnership with local and global operations and various tech teams, we tackle questions like: how to onboard tens of thousands of courier partners efficiently, how to secure the right balance of couriers and orders across different cities, and how our logistics algorithms should be set up to ensure every order is a smooth one.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"The learning curve has been steep. I've been given plenty of opportunities and space to grow. At Wolt, if you find things that should be fixed or improved, no-one is holding you back. 'This is how we've always done it' isn't an argument here. There is no micromanaging whatsoever, yet I feel I always get the support I need from my team lead and peers."
- Janne, Head of Global Operations