Strategy & Operations Manager, Wolt for Work
Sales & Merchant Operations
Tel Aviv, Israel
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a Finnish tech company known for its food delivery platform, operating in 28 countries and 200+ cities. In Israel, Wolt is one of the fastest-growing services with an expanding portfolio of operational verticals.
We’re now looking for a Strategy & Operations Manager to join our team and help launch and scale a new business vertical in Israel. This is a high-impact role working closely with senior leadership to shape and execute key initiatives that drive growth.
What you’ll be doing
- Strategic Planning & Execution: Partner with the vertical lead to translate business goals into actionable workstreams, prioritize initiatives, and ensure strategic alignment with Wolt’s objectives.
- Operational Design & Optimization: Develop and improve scalable processes to support sales, onboarding, and account management. Remove operational bottlenecks and enable long-term growth.
- Analytics & Insights: Lead performance monitoring by owning dashboards and reporting. Analyze key trends and deliver insights to improve customer experience, sales, and retention.
- Commercial & Business Support: Provide analytical support and recommendations to guide decisions on pricing, partnerships, and new business opportunities.
- Go-to-Market Enablement: Work closely with cross-functional teams to support segmentation, campaign planning, and go-to-market execution.
- Cross-functional Leadership: Coordinate with Product, Legal, Finance, and other local and global teams to ensure smooth execution of strategic initiatives.
You’ll lead cross-functional projects, develop scalable processes, and turn strategy into execution through data and insights.
Day-to-day in this role you’ll:
- Translate business goals into actionable plans and priorities
- Design and optimize sales, onboarding, and account management processes
- Own dashboards and performance tracking to drive insights
- Support pricing, partnerships, and new business decisions
- Collaborate on go-to-market planning and execution
- Work with teams across Product, Legal, Finance, and more
Our humble expectations
-
About You
- 7+ years of experience in strategy, operations, consulting, venture capital, or other analytical roles in the tech or high-growth space.
- A bachelor’s degree in statistics, analytics, economics, data science or a related discipline is preferred.
- Excellent analytical and problem-solving skills – able to independently dig into data, build dashboards, and extract insights.
- Strong project management capabilities – organized, reliable, and experienced in leading cross-functional workstreams.
- A business-first mindset – comfortable supporting negotiations, managing trade-offs, and contributing to P&L thinking.
- Excellent communicator, confident working across teams, functions, and cultures.
- Experience working with BI tools (e.g., Looker), SQL, and/or product or operational platforms is required.
- Fluent in Hebrew and English.
- Experience in shaping and executing go-to-market strategies is highly valued.
- Experience in B2B
What we offer
A unique opportunity to help build a new business from the ground up, work closely with top talent, and make a real impact in one of Wolt’s key growth areas. You’ll enjoy a fast-paced, collaborative environment and plenty of room to grow.
Next steps
The first step is an introductory interview with our recruitment team. If there's a mutual fit, you'll then meet the hiring manager. The rest of the process and timeline will be shared during the initial interview.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead