Operations Associate, Fleets Compliance
Strategy & Business Development
Czech Republic
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As the Operations Associate for Fleet Compliance, you'll play a crucial role in maintaining the integrity of our delivery network and ensuring the safety and well-being of our couriers.You will ensure that our fleet partners comply with all relevant regulations and internal policies.If you want to develop your career in compliance, operations, or business within a dynamic and growing company, then this is the role for you.
Key Responsibilities:
- Collaborate with fleet companies to ensure smooth communication and information flow.
- Work closely with the local operations and business development teams to align on compliance strategies.
- Schedule and facilitate meetings with fleet partners to discuss compliance matters.
- Gather and organize documentation required for compliance audits.
- Conduct audits of fleet partners to assess their compliance with regulations, contractual obligations, and internal policies.
- Prepare detailed reports documenting audit findings, including any instances of non-compliance.
- Work with management to implement recommended changes and enhance compliance processes.
- Contribute to developing and updating compliance guidelines, workshops, and training materials.
- Assist in expanding the compliance program to verify delivery guidelines and practices.
- Prepare regular reports on compliance activities, key performance indicators, and audit findings for management.
- Supporting onboarding activities for the couriers.
Our humble expectations
- Strong organisational and administrative skills
- Excellent communication and interpersonal skills
- Previous experience in a customer-facing or administrative role would be beneficial
- Fluency in English and Czech is mandatory.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.