Sales Compliance Manager
Sales & Merchant Operations
Berlin, Germany · Helsinki, Finland
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Global Merchant Team
On the Global Merchant team, our mission is to provide best-in-class merchant selection—spanning restaurants and other verticals—to deliver exceptional value to consumers while empowering merchants to grow their businesses profitably on Wolt. We achieve this by building world class operations, launching innovative products and collaborating closely with commercial teams across our 30+ countries.
Our five global subteams focus on distinct areas of the merchant lifecycle and experience but also our internal efficiency related to reaching our mission:
- The Merchant S&O (Strategy & Operations) team is responsible for our merchant and selection strategy, merchant experience, planning and performance tracking, operating model design as well as commercial go-to-market approaches
- The Revenue S&O team owns and develops the revenue strategy, goaling, sales operations processes, tools and enablement programs to support and improve the productivity of our countries’ sales & account management teams.
- The Merchant Operations subteam focuses on smooth execution of core processes such as onboarding, in-store flows, self-service tooling and integrations - this in a very tight collaboration with our product teams
- The Enterprise team works directly with global current and prospective merchant partners to unlock and grow our joint business
- The B2B subteam owns and develops some of our newer service offerings for merchants - such as logistics as a service (Drive)
About the Role
We are looking for a Sales Compliance Manager to join the Merchant Strategy & Operations (S&O) team. In this role, you will operationalize compliance and governance within our merchant systems — ensuring that our processes scale responsibly, remain audit-ready, and drive efficient execution across teams.
You’ll bridge Sales Operations, Legal, and Systems teams — translating compliance and audit requirements into practical system workflows, data controls, and team enablement. This is a hands-on role for someone who enjoys driving implementations, improving system governance, and delivering compliance excellence at scale.
What you will be doing
- Implement Compliance Controls: Integrate SOX, KYB/C, DAC7, and related compliance requirements into Salesforce and other sales or self service systems, ensuring that workflows and data models align with regulatory standards.
- Establish Manual controls where Needed: For areas where automation or system-based enforcement is not possible, design and operationalize manual controls—including documentation, review checkpoints, and approval flows—to ensure the process remains fully compliant end-to-end.
- Support Audits & Risk Reviews: Prepare and maintain audit documentation, support audit queries, and drive remediation actions for identified compliance gaps across sales systems and processes.
- Ensure IT & Data Compliance: Oversee GDPR, ITGC, and access control compliance within Salesforce and related tools — managing user access reviews, data retention policies, and governance logs.
- Drive System Implementations & Enhancements: Lead or support rollouts of new systems and functionalities in the Sales Compliance domain — Defining requirement, testing, and training to ensure successful adoption.
- Enable Teams & Maintain Governance:
Deliver training, process documentation, and guidance to sales and operations teams ensuring compliance is embedded in daily system use and decision-making.
Our Humble Expectations
- Solid understanding of compliance frameworks (SOX, KYB/C, DAC7, GDPR) and their application in sales systems and processes
- Hands-on experience with Salesforce or similar internal systems; ability to translate compliance needs into system configurations or workflows
- Strong documentation, coordination, and communication skills across multiple stakeholders.
- Experience supporting audits, user access reviews, or data governance initiatives
- Detail-oriented, proactive, and execution-focused — comfortable managing multiple priorities in a fast-paced environment.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead