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Wolt Drive Specialist

セールス & マーチャント オペレーションズ

Prague, Czech Republic

Full-time

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Are you a service-focused sales person that’s looking for your next challenge? Does creating new sales opportunities in one of Europe’s fastest growing companies interest you? If so, then please read on!

Wolt is a Finnish technology company and we’re best known for our food delivery platform. We have recently also started working with a wider variety of partners, such as grocery chains, retailers and online pharmacies. Wolt Drive is a delivery-as-a-service segment, which is fairly new to both Wolt and the Central European region, and serves as a perfect complement to our restaurant food operations - this would be a super exciting project to be a part of! 

As a Drive Specialist, you will act as a key communicator between our local team and sales partners in order to ensure the optimal success of Wolt and Wolt Drive.

What you’ll be doing

  • Assisting with sales growth on Slovak as well as Czech markets with existing partners, and creating an environment where merchants and customers enjoy their experience with Wolt Drive

  • Actively reaching out to potential new partners to help grow Wolt Drive’s partner base

  • Handling Drive-related cases, including both manual setup and API integration, via online meetings, phone calls and other channels

  • Assisting with onboarding, creating merchant admin panels and providing training.

  • Collecting and transferring invoices from merchant admin panels to the accounting team

  • Helping with implementation of new features

  • Working with middleware partners (MWPs), including setup and monitoring

  • Monitoring small- and medium-sized business venues, identifying and addressing dead or problematic venues, and other duties as required

  • Occasionally traveling to Slovakia for F2F meetings with partners

Our humble expectations

What we humbly expect from you

  • Prior experience in an e-commerce or customer service-focused role, with confidence in online video calls, phone communication as well as F2F meetings with partners

  • Experience in account management or customer service is a plus

  • Excellent interpersonal skills. You will be interacting with a wide range of people

  • Structured, detailed, and service-oriented mentality

  • Ability to take initiative and ability to get things done in a fast-paced environment

  • Willingness to occasionally travel to Slovakia

  • Fluency in Czech or Slovak and English

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team then click below to apply and get the conversation going! 
 
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
 

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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