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Store Manager

Store

Belgrade, Serbia

Full-time

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Job Description

Do you enjoy working in a dynamic and rapidly changing work environment, have a customer-oriented mindset, and love working with a fun team? If your answer is yes - then read further!

Role background
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Serbia can order their groceries and have them delivered to their doorstep at lightspeed! With Wolt Market, our focus is to find the right products by being customer-oriented, offer the fastest delivery available, and be the company that changes the future of grocery shopping. This role plays a key part in our growth in Serbia.

In this role, you’ll find yourself in a challenging but well-supported position. You have a strong influence on how your city operations will look like. You will build your team by hiring the right people that support the high-growth environment, design every little detail in your store, and define the perfect layout for Wolt Market. We offer a unique opportunity to join one of the fastest-growing companies in Europe and have an actual impact on how Wolt Market will look like in the coming years.

If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for! You will be working from our market, located in Belgrade.

 

What you’ll be doing

  • Being responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management.

  • Developing and improving the way our stores operate.

  • Lead and motivate a team of around 10 Grocery Associates. Create an environment where your colleagues can do their best work.

  • Managing shift scheduling.

  • Handling orders and order of the store.

Our humble expectations

  • You have previous leadership experience.

  • A fast learner with the ability to multitask.

  • Proactive and service-minded are words that describe you.

  • You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.

  • You are tech savvy.

  • Data-driven and analytical, you use data to help improve and develop.

  • Experience from working in a grocery store is a plus.

  • Fluent level of Serbian and English

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

If you have any further questions about the position before submitting an application, you can turn to: joanna.bober@external.wolt.com

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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