Hey, you look like you might be our new
Retail Specialist
セールス & マーチャント オペレーションズ
Bratislava, Slovakia (Slovak Republic)
Full-time
Reporting to the Retail Development Team Lead, the Retail Specialist (ReS) supports and works in close cooperation with Menu and Platform teams to make sure the Retail department has smooth onboarding of new Retail Partners. What you’ll be doing:
- Successfully onboarding and training venues together with Retail Associates, providing them with all the tools and information to start working as soon as possible.
- Responsibility for meeting Wolt KPI's onboarding targets & ensuring all Partner's requests are done correctly and on time.
- Owning the entrusted partner’s assortment - suggesting which products should be listed initially, and working with the partner to constantly add/remove items to improve customer conversion.
- Working with the partner to improve overall onboarding process and conversion rates by sharing tools and best practices to help ensure the partner’s success.
- Getting feedback from our partners and translating it into product, marketing and operations improvement
Our humble expectations
- Proven experience in working with onboarding or business development.
- Self-starter, reliable team player with the ability to deliver results on-time and successfully manage multiple projects simultaneously
- Structured, detailed, and service-oriented.
- Strong analytical experience and Excel skills
- You have strong problem-solving skills with a bias for action and impact.
- You have a proactive mentality - an independent thinker who can work with limited guidance but can deliver a successful outcome through grit and determination
- Excellent interpersonal skills with the ability to adapt tone to suit the audience.
- Fluent in Slovak and English.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then this is something for you!
Base salary starts from: 1371 EURO Monthly