Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!

As part of our expansion, we are soon launching in Bulgaria! To get there, we must first assemble a team of motivated superheroes- ranging from sales through onboarding to account management- who’ll make Wolt the go-to brand to order from in Bulgarian too. We are now looking for an Onboarding Associate to join our team!

As an Onboarding Associate, you’ll be tasked with providing exceptional partner experience and outstanding service during the onboarding of our restaurant partners, which strongly contributes to long-term operational success. Your tasks will include managing the partnership during the onboarding process, and ensuring that all necessary data inputs are available in a timely manner. You will also act as a key communicator between our operations team and restaurant partners in order to ensure a seamless onboarding process by driving the resolution of any obstacles encountered.

What you'll be doing

The day-to-day will evolve with the company’s continued growth, but in this role you are going to, among many other things:

• Successfully onboard venues onto the Wolt platform and ensure an optimal and speedy process at all times

• Build relationships with our restaurant partners, help them through the onboarding process, and ensure long-term operations success by training them on using our systems and keeping them up to speed on any updates

• Be in the middle of it all - help move roadblocks, and remove bottlenecks throughout the onboarding funnel in order to drive onboarding velocity

• Ensure our portfolio of restaurants reaches the highest Wolt service standards in both pragmatic and aesthetic terms

• Our ideal candidate is structured, proactive, and detail-oriented, not shy to pick up the phone and push stakeholders to drive speed of execution

• Logical problem-solving skills with a bias for action and impact

• Proactive ownership mentality - an independent thinker who can work with limited guidance, but through grit and determination can deliver a successful outcome

• Excellent interpersonal skills - you will be working with a lot of different people, both internal and external

• Experience in sales, account management, or customer support is an advantage

• Fluency in Bulgarian and English

So, why work at Wolt? 

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.