As an Account Associate you will be working with both restaurants and retail partners. You’ll be helping and guiding our merchants through onboarding making sure they’ll get the very best start on Wolt’s platform. This includes setting up their product selection on Wolt’s platform, training the merchants, booking photoshoots and following up on their performance for the first period of the partnership.

What you’ll be doing:

• Be a crucial part of our big Wolt expansion into even more new cities in Croatia. 
• Guide merchants to improve their performance based on data during the first weeks of the partnership. 
• Assist and help our Account Managers to monitor and improve key accounts/
• Share best practices amongst the merchant team and challenge how we operate today. 

• Fluent in Croatian and English to be able to both communicate with partners, and create the product selections in the local language and English.
• Experience in support, administration, coordination, account management, or similar roles is a plus.
• Excellent interpersonal skills with the ability to adapt the tone to suit the audience.
• You have an eye for great grammar.
• Structured, detailed and service-oriented.
• Tech-savvy self-starter with a ''can-do'' attitude.
• Curious about how things work and how to optimize partner and user experience.

If you are excited about working in a high-growth environment, taking ownership, and being the key player in maintaining integrations and expanding the more technical aspects of our local organization, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!