Support Associate (Full Time)
Support
Slovakia (Slovak Republic) · Slovakia (Slovak Republic)
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!
We are looking for full-time Support Associates to join our Support team in Bratislava from April 2025!
What you'll be doing:
- Processing incoming live chats from our customers, venues and courier partners
- Developing our support function together with the support team as well as other teams within Wolt
- Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners
- You are customer-obsessed and team-oriented
- You have great communication skills with a personal touch
- You have a can-do attitude towards challenges
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You already have some experience in a customer-facing role, and you are passionate about service
- This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
- You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
- You are able to start working for us from April 2025
What do we offer
- Multisport card
- Wolt credits cashback benefit
- Snacks and drinks at the office
- Possible home office after 2 weeks of training in our office in Bratislava
- Opportunity to grow both personally and professionally within our team
- Employee assistance program
- Team building events
For a full-time Support Associate, the basic (fixed) wage component is 1,300€ brutto / month.
If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙
Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.