Commercial Finance and Operations Specialist

The role you are looking at is a part of Wolt Market - our very own grocery stores present on the Wolt-app. We deliver unprecedented convenience and world leading customer experience. People across multiple countries can order their groceries via Wolt Market on the Wolt application and have them delivered to their doorstep at lightspeed. With Wolt Market, our focus is to find the right products by being customer-oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping.

What makes the Wolt Market Commercial Finance team so special is our ‘service first’ approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimized and that things get done quickly and efficiently.

We are transforming how we manage vendor payments and accounting for Wolt Market. As we continue to scale, we’re looking for a driven individual with commercial & finance understanding to own vendor payments end-to-end. This is an exciting opportunity to join in a newly established role within Wolt Market and drive impact and change within the local team. 

In this role you can expect to have a wide range of touchpoints within the team. You’ll be working with Category management, Supply Chain (Inventory Management & Store Operations), Central Finance & Accounts Payable team for accurate and timely vendor payments(accounts payable) and inventory receivable, local compliance, and reporting while assisting the vendors with invoicing-related inquiries, such as payment follow-ups.

Wolt Market works directly with several vendors who are key partners to make Wolt Market a delightful experience for customers. In this role you’ll ensure to maintain a great relationship with our vendors from a commercial and financial perspective. 

What you’ll be doing

Commercial tasks

• Define Wolt Market’s assortment for each store and work with vendors and supply chain teams to drive projects and trading strategy.
• Lead effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
• Vendor payments end-to-end ownership including Goods Receipt/Invoice Receipt (GRIR) processes and strategies to ensure accurate financial reporting, prompt supplier payments, and identifying business risks and deviations.

Financial tasks

• Represent Wolt to our vendors on invoicing and payment topics. 
• Work closely with the central accounts payable & inventory receivable team to ensure we are on track with payment SLAs and identify ways to improve the accuracy and speed of vendor payments. Intervene(hands-on) where necessary to ensure payments are executed correctly.
• Vendor communication & relationship management on invoicing: Work closely with vendors to increase compliance with Wolt guidelines to ensure fast and accurate payments. 
• Conduct deep dives to closely monitor 3-way matching(Ordered to vendors vs received in Wolt-Market stores vs Invoiced by vendors) process. Manage dispute resolution on invoicing issues with vendors to ensure we pay accurately and provide transparency on these topics to internal teams and vendors. 
• Work closely with technology teams to continuously improve Procure-to-Pay (P2P) processes end to end and further automate vendor invoice & payment processes. 
• Maintain key internal relationships with all stakeholders to ensure we are quick to resolve any financial and invoicing issues.

Our humble expectations* 

• 1.5-3 years of experience from a role with commercial, financial or supply chain responsibility
• Preferred understanding and knowledge from grocery retail - otherwise key account management, commercial, finance and supply chain. 
• Demonstrable experience of autonomous problem-solving in a fast-paced environment.
• Knowledge of finance, Accounts Payable processes, and NetSuite is an advantage but not mandatory.
• Comfortable in undertaking both hands-on daily tasks as well as impacting bigger picture projects and roadmaps.
• Excellent MS Excel skills(Vlookups, pivot tables, power query and other general formulas) 
• Fluent in Croatian  and English both spoken and written.
• Eligible to work in EU