Merchant Onboarding Associate
Sales & Merchant Operations
Warsaw, Poland
משרה מלאה
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our Merchant Onboarding team is an important part of the venues’ onboarding journey. This superstar team is helping to get the venues up and running on the platform, and with this continued growth, it means there are more and more venues to assist. As such, we need to bring in the team's next superstar! :)
What you’ll be doing
This role requires a solid mix of both communication and organizational skills - you must be structured and detail-oriented on one side, but then also act as a key communicator between our operations team and restaurant partners. Adaptability and a strong service mindset also come naturally to you too.
Day-to-day in this role you’ll:
- Managing the menu team working tool;
- Uploading restaurants' menus to the platform;
- Ensuring the standards established for the layout of the menu,
- Ensuring special attention to the correctness of the Polish language stylistics, grammar, spelling, punctuation
- Acting as a link between the central team's menu requirements and the venues’ onboarding owners;
- Keeping the menu photo coverage level at 100%;
- Supporting venues in the process of adjusting their menu to our standards;
- Creating and using various process tools in Google Sheets environment;
- Supporting the Restaurant Onboarding Teams in various projects;
Our humble expectations
- Excellent interpersonal skills - you will be working with various people, both from Wolt and our external Partners;
- Structured, detailed and service-oriented;
- Positive and friendly personality with a can-do attitude;
- Experience within data management - great to have, but not required;
- Self-starter with a passion for food;
- Native in Polish, with a special relationship with stylistics, grammar, spelling and punctuation.
- Fluent in English.
What we offer
Join an innovative company where creativity and passion drive everything we do. You’ll be part of a friendly, supportive team with opportunities to learn about our industry and grow your career.
If you’re a foodie at heart, you’ll feel right at home here! We also offer nice benefits, including private health insurance and more.
Next steps
After one of our Talent Acquisition Partners reviews your application and finds that you meet the required criteria, you will be invited to take part in the following process:
- Introduction meeting (You to Wolt and Wolt to you)
- Meeting with your potential Manager
- Visit us in our office and show us why you’re the best candidate for the role! (Assignment stage)
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead