Talent Acquisition & Workforce Programs Lead, High-Volume

About the role

We are looking for a strategic, operationally-driven leader to take charge of our high-volume (mass recruitment) hiring efforts across multiple international markets. This role will go beyond traditional recruitment to focus on programmatic workforce planning, data-driven optimization, and scalable hiring solutions.

The ideal candidate will bring experience from contingent workforce management, staffing programs, operations, or program management—with a strong analytical mindset and a proven ability to deliver results in complex, high-growth environments.

You will lead a team of 8–10 high-volume acquisition partners, but your core mandate is to design and implement scalable programs that enable us to hire ~300 support agents per month across shared service centers. You’ll be a key business partner to senior stakeholders, driving data-backed hiring strategy, automation, and workforce optimization initiatives.

This is a critical role for breaking old patterns and bringing fresh thinking to how we grow our frontline teams at scale.

What you’ll be doing

Programmatic Workforce Strategy

• Design and implement high-volume hiring programs and processes that are scalable, cost-efficient, and adaptable across multiple international markets.
• Partner with operations and business leaders to define workforce planning models, headcount forecasts, and hiring timelines.
• Lead cross-functional initiatives to improve time-to-fill, forecast accuracy, and onboarding quality.

Leadership & People Management

• Lead, coach, and mentor a team of 8–10 High-Volume Talent Acquisition Partners.
• Drive a performance-based culture focused on measurable outcomes, efficiency, and innovation.
• Promote continuous improvement and experimentation within the team.

Data & Process Optimization

• Develop and maintain dashboards and reporting tools to track pipeline performance, conversion rates, and hiring trends.
• Use workforce analytics to drive decisions, anticipate bottlenecks, and improve hiring quality.
• Integrate automation, scheduling tools, and candidate engagement platforms to increase throughput and reduce manual workload.

Market Expansion & Candidate Ecosystems

• Build strategic partnerships with staffing vendors, educational institutions, and government agencies to expand candidate pipelines.
• Understand localized workforce dynamics and labor regulations across hiring regions.
• Support employer branding and targeted marketing campaigns to attract the right candidate profiles.

Business Partnership & Influence

• Act as a trusted advisor to senior stakeholders on headcount strategy, hiring risks, and expansion plans.
• Influence organizational hiring practices by bringing insights from workforce programs, contingent staffing models, and operational benchmarks.

Our humble expectations

• 6+ years of experience in Talent Acquisition or Program Management
  
• Strong analytical and strategic thinking skills, with a background in designing and managing scalable programs.
• Proven track record of building or transforming high-volume hiring operations across international markets.
• Experience working in or with shared service centers, support teams, or frontline staffing models.
• Excellent stakeholder management and communication skills, especially at the leadership level.
• Fluent in English and Hebrew
• Experience from environments like Amazon Workforce Staffing, RPO program management, or large-scale contingent workforce oversight is highly valued.