People Associate, Benefits

At Wolt, we build technology and experiences that make everyday life easier. From our start in food delivery in 2014 to now operating in 30+ countries, we help people discover, connect, and get more out of their neighborhoods. As part of DoorDash, we continue scaling globally while staying true to our values — ownership, learning, and excellence.

Our People & Talent team plays a critical role in this journey by building scalable, consistent, and equitable programs that help our people thrive. Benefits (part of Total Rewards) are at the heart of that mission.

About the role

We’re looking for a People Associate, Benefits to join our Benefits, Global Total Rewards team.

In this role, you will own the day-to-day administration, coordination, and continuous improvement of Wolt’s benefits programs across all markets. You’ll ensure our benefits processes are accurate, compliant, timely, and easy for employees to navigate.

You will partner closely with People Operations, Payroll, Finance, Legal, and external vendors to run operational processes including regular and ad-hoc audits, support renewals, document workflows, and deliver an employee experience that reflects how we care for our people.

This is an exciting opportunity for someone who enjoys the operational side of HR, thrives in a high-growth, fast-paced environment, and wants to help build scalable, high-quality benefits operations in a global context.

What you’ll be doing

Benefits Administration & Program Operations

• Own benefits administration across markets, including enrollments, changes, terminations, and data transfers.
• Creating and maintaining accurate process documentation, policy updates, and program information across internal systems and platforms.
• Support implementation and ongoing operations of benefits programs across multiple countries.

Vendor & Broker Coordination

• Serve as a day-to-day contact for vendors and brokers, ensuring timely issue resolution.
• Assist with evaluations, onboarding, renewals, pricing reviews, and vendor performance tracking.
• Coordinate accurate data exchanges between vendors, Payroll, and Workday. 

Renewals, Compliance & Controls

• Help with the coordination of renewals and open enrollment cycles (where applicable), ensuring accuracy, clear communication, and adherence to timelines.
• Conduct regular audits and reconciliations to maintain data integrity and compliance with regulatory requirements.
• Partner with People Operations and Payroll to ensure benefits data reflects internal controls and statutory obligations.

Employee & Stakeholder Support

• Respond to benefits-related escalations from employees and People Partners, providing clear and consistent guidance.
• Create and maintain employee-facing materials, templates, and FAQs.
• Support delivery of educational sessions, FAQs, intranet updates, and candidate-facing documentation.

Data, Reporting & Continuous Improvement

• Track and report participation, costs, and key metrics to enhance data-driven decision-making.
• Identify opportunities to streamline, simplify, or automate recurring processes.
• Support the Project Manager and Head of Benefits on global initiatives and cross-functional projects.

Our humble expectations*

Experience & Skills

• 2+ years of experience in Benefits, Total Rewards, HR Operations, or related fields—ideally in a multinational environment.
• Strong understanding of benefits processes, vendor management, and compliance fundamentals.
• Proficient with Excel (XLOOKUP, pivot tables, index/match) and comfortable working with HR systems (Workday is a plus).
• Experience managing or supporting benefits renewals and vendor relationships.
• Confident working with data sets, audits, reporting, and reconciliations.
• Excellent communication and stakeholder management skills across distributed teams.
• Highly organized, reliable, and detail-oriented.

Mindset & Competencies

• Proactive, solution-oriented, and hands-on.
• Collaborative, dependable, and comfortable working in a multinational environment with cross-functional partners.
• Curious and eager to learn how benefits and rewards create value.
• Able to balance operational details with the broader employee experience.
• Thrives in a fast-paced, evolving environment.

What success looks like

• Benefits renewals, enrollments, and vendor workflows run accurately and on time.
• Employees and stakeholders receive clear, consistent, and high-quality support.
• Processes are documented, reliable, and scalable as Wolt continues to grow.
• Improvements and automation opportunities are identified and implemented continuously.
• Strong data integrity and audit processes reduce error rates and operational risk.

Why you’ll love working at Wolt

• You’ll have a direct impact on how benefits and Total Rewards are delivered across 35+ countries.
• You’ll join a small, dynamic team where you’ll see the results of your work quickly.
• You’ll build global experience across a wide variety of benefit types, markets, and vendors.
• You’ll work in a culture built on ownership, trust, transparency, and learning.
• Competitive compensation, flexibility, and the chance to help shape the future of Total Rewards at Wolt.