Hey, you look like you might be our new ย Support Associate (Full-time)
Support
Kragujevac, Serbia
Full-time
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for full-time Support Associates to join our Support team in Kragujevac!
What you'll be doing
- Supporting our customers, courier partners and venues via live chat and phone
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
- You are fluent in Serbian language and you have professional working proficiency in English
What we can offer you (benefits)
Private Health insurance - for all permanent employees provided by Generali
25+ days of vacation - per year.
Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.
Employee assistance program - offers practical information and counseling on a variety of topics not just to you, but also your nearest and dearest, such as a family member.
Wolt-wide training programs - our very own Wolt programs, role and country specific trainings and self-service learning resources.
Team budgets per year - to spend for dinners and activities with your colleagues.
Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! ๐