Hey, you look like you might be our new ย Support Associate (Full-time)

Support

Kragujevac, Serbia

Full-time

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!

We are looking for full-time Support Associates to join our Support team in Kragujevac!

What you'll be doing

  • Supporting our customers, courier partners and venues via live chat and phone 
  • Ensuring that the delivery operations run smoothly
  • Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
  • You are fluent in Serbian language and you have professional working proficiency in English

 

What we can offer you (benefits)

  • Private Health insurance - for all permanent employees provided by Generali

  • 25+ days of vacation - per year.

  • Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.

  • Employee assistance program - offers practical information and counseling on a variety of topics not just to you, but also your nearest and dearest, such as a family member.

  • Wolt-wide training programs - our very own Wolt programs, role and country specific trainings and self-service learning resources.

  • Team budgets per year - to spend for dinners and activities with your colleagues.

  • Fruits and drinks at the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! ๐Ÿ’™

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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    Product: Juan, Data - portrait
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