Hey, you look like you might be our new ย 

Support Associate (English speaking)

Support

Budapest, Hungary

Full-time

//images.ctfassets.net/et5i6t44yqqw/4SEyGCSsAQpj9dziGu0Ln4/303c3392e873da3b4a51cad772e15246/Yuho-with-rocket_sideways_3000.png

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  

Role background

Wolt is a Finnish technology company and weโ€™re best known for our food delivery platform. In 2017, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, weโ€™re a team of 8000+ people in 25 countries and over 500+ cities, servicing over 29M registered users and have 50+ Wolt Market stores across our Wolt markets. As the platform economy is changing the ways consumers connect with restaurants and retailers, we are seeing a huge opportunity to be the  industry leader with the amazing teams we have built globally.

We're currently looking for both part-time and full-time Swedish speaking Support Associates to join our team in Budapest, Hungary. We're also welcoming students to apply! If you are communicative, proactive and have a strong can-do attitude, weโ€™d love to meet you! ๐Ÿ˜Š 

What youโ€™ll be doing

  • Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time
  • Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise
  • Communication: Fluidly and fluently communicate in Swedish with our courier partners, customers, and merchants and adjust your tone to your audience
  • Personal Touch: Weโ€™re not afraid to play up the playfulness in our interactions, so creativity is a must!
  • Attitude: Take ownership beyond the obvious

Our humble expectations

  • You are fluent in Englisj, and able to work in English
  • You have the right to work in Hungary 
  • You are located in Budapest, as our team members work fully from the office
  • You can work 30-40 hours per week
  • You are able to work during the weekends; Friday, Saturday. and Sunday. At the moment we are especially eager to find team members available to work during our peak hours in the weekends! :) 
  • You are a fast learner, attentive to both small details and the bigger picture
  • You have a can-do attitude, you like to communicate with people and you are excited to work in a fast-paced environment

Next steps

If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, weโ€™d love to hear from you! 

Kindly attach your CV and a possible language certificate to your application! :)

We will be reviewing applications on an on-going basis, so send through your application ASAP. 

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

    Product: Juan, Data - portrait
    Portrait - pink background.jpg
    Portrait - green background.jpg
    Portrait - purple background.jpg
    Portrait - blue background.jpg
    Portrait.- neutral background.jpg
    Portrait - purple background.jpg
    Product: Juan, Data - portrait
    Portrait - pink background.jpg
    Portrait - green background.jpg
    Portrait - purple background.jpg
    Portrait - blue background.jpg
    Portrait.- neutral background.jpg
    Portrait - purple background.jpg