As a Senior Retail Account Manager, you’re responsible for managing and developing your portfolio of our key retail partners in Germany. We’re looking for someone with a genuine passion for establishing relationships and improving key business metrics to create results for Wolt, the retail partners, and ultimately the customers. In doing that, you need to have good problem-solving skills, a commercial mindset and a strong passion to deliver exceptional service. If you want to use those skills to digitally enable local brick & mortar stores, you have come to the right place!

On a personal note, it goes without saying that you’re a team player and willing to get your hands dirty as we build this relatively new area of our business in Germany. This also means that you must thrive in the ‘start-up’ environment where constant change means there is  always lots to get your teeth into!   

What you will be doing

• Owning the overall partner relationship and driving growth with our key retail partners by improving their performance through data driven consultation

• Engage partners in growth strategy conversations (i.e. adding more stores to Wolt across Germany, increasing same-store sales, improving profitability, expanding with new brands, category management and maximizing product inventory on Wolt etc)

• Drive forward operational improvement with your partners to ensure that together we are delivering the best experience for Wolt’s end customers

• Strategically introduce and execute on new product and service opportunities to broaden partnership depth and increase partner revenue streams (e.g. white label logistics, advertising)

• Develop and execute co-marketing campaigns with partners to promote the partnership, drive sales, and increase customer awareness across multiple channels (social media, OOH, etc.)

• Take ownership for projects that help us evolve our retail business. Project goals may vary from driving efficiency over ensuring legal compliance to solving challenges with product data.

• Getting your hands dirty: we’re developing a lot from scratch and you will help to bring structure in how we support our partners.

• Bachelor or higher degree and job experience with account and/or category management (5-6 years) with a strong drive to grow and develop in this field
• Fluent in German and English is a must to connect with our partners
• Excellent interpersonal skills with the ability to adapt the tone to suit the audience
• Commercial mindset with very good analytical and problem-solving skills
• Structured, detailed, proactive and service-oriented
• High sense of ownership and ambition to go beyond the obvious
• Experience in the grocery segment and/or with e-commerce and marketplaces is an advantage

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!