Senior Account Manager (m,f,x)
Sales & Merchant Operations
München, Germany
Full-time
Do you excel in managing high-value partnerships and delivering exceptional business results? Are you passionate about driving strategic growth and mentoring others in a collaborative environment? Join our SMB Account Management Team and take on a leadership role in one of Europe’s fastest-growing companies, shaping how we empower local communities in South Germany.
As a Senior Account Manager, you will lead the strategy and execution for a portfolio of Wolt's most critical restaurant partners. Beyond individual performance, you’ll be a trusted advisor and role model within the team, driving best practices and mentoring junior team members.
In this role, you’ll influence Wolt’s broader strategy by working closely with cross-functional teams, including Marketing, Product, Operations, and Leadership. This position is ideal for someone who enjoys working at a strategic level, building deep relationships, and making a tangible impact.
You’re excited about this opportunity because you will…
Drive strategy for key restaurant partners: Develop and execute growth plans, leveraging analytics to maximize mutual success.
Lead and mentor: Act as a trusted advisor to restaurant partners and a mentor to junior Account Managers, fostering their development.
Analyze complex data to deliver insights: Provide data-driven recommendations to improve partner performance and optimize strategies.
Champion Wolt’s services and innovations: Drive adoption of new products, features, and campaigns across your portfolio.
Collaborate at all levels: Work with Senior Leadership and cross-functional teams to align strategies and deliver results.
Research and innovate: Stay ahead of market trends and propose initiatives to enhance Wolt’s value proposition.
Our humble expectations
Fluent in German, conversational in English
4+ years of experience in Account Management, Sales, or Consulting, with a track record of managing high-value partnerships
Exceptional analytical and strategic thinking skills
Proven ability to mentor and influence others, driving team-wide best practices
Strong interpersonal skills and the ability to work effectively with cross-functional stakeholders
Advanced knowledge of analytics tools (Looker, Excel/Google Sheets)
Deep understanding of Wolt’s business model or experience in the Food and Beverage or Hospitality sectors is a plus
Ready to make an impact? Join us and help shape the future of Wolt in South Germany!
Next steps
What we offer
A centrally located office in Munich, next to S-Bahn
Independent work in a high-trust, dynamic, and diverse team
A fast-growing tech company with endless learning opportunities and career growth potential
Competitive salary and benefits, including a discount on Wolt orders
Modern work equipment and office perks (snacks, fruits, coffee, etc.)
Flexible working hours, 30 days of paid vacation, and work-from-home days
Deutschland ticket subsidy and Urban Sports Club membership discount
Quarterly team events and regular opportunities to visit our Berlin head office
