Sales Support Associate
Sales & Merchant Operations
Nicosia / Limassol, Cyprus
Full-time
Are you detail-oriented, organized, and great at multitasking? Do you enjoy working in a fast-paced environment where every day brings something new? If so, we’d love to chat!
Wolt is a Finnish technology company best known for our food and retail delivery platform. Since launching in Cyprus, we’ve been helping local businesses connect with customers in new and exciting ways.
Our Sales Support Team plays a crucial role in ensuring that both restaurant and retail partners have everything they need to succeed on Wolt. From onboarding partners to updating menus and product lists making sure that they are reflecting the Wolt brand and standards. Our team makes sure everything runs smoothly for our partners and customers.
As we continue to grow, we’re looking for a Sales Support Associate to work closely with our Account Managers and Merchant Partners to ensure top-quality service and smooth operations.
What You’ll Be Doing:
✅ Menu & Product Management – Updating menus, product lists, pricing, and photos to ensure accurate and appealing listings.
✅ Special Offers & Promotions – Managing merchant promotions, discounts, and campaigns to enhance visibility.
✅ Venue Quality Control – Reviewing merchant updates and ensuring consistency in content, pricing, and images.
✅ Sales Support – Assisting the Account Management teams with merchant-related administrative tasks.
✅ Merchant Requests & Support – Responding to merchant inquiries, resolving issues, and ensuring a seamless experience.
✅ Collaboration – Working closely with Account Managers to maintain high-quality standards for our partners.
Our humble expectations
🔹 Detail-Oriented & Organized – You enjoy structure and keeping things running smoothly.
🔹 Customer-Focused – Previous experience in customer service, administration, or sales support is a plus.
🔹 Tech-Savvy – Comfortable working with digital tools and managing data.
🔹 Great Communicator – You’ll be in regular contact with merchants and internal teams.
🔹 Fluent in Greek & English – Both languages are essential.
🔹 Bonus Points – Experience in the restaurant, retail, or e-commerce industry is a plus!
What We Offer:
✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
📈 Career Growth – Opportunities to learn and develop within Wolt.
🍔 Wolt Perks – Discounts on Wolt orders & modern work equipment.
⚖️ Work-Life Balance – Enjoy flexibility in your work routine.