What you'll be doing

• Driving and managing growth of our current venues by improving venue performance with strong analysis and high-level consultation.

• Building long-term retail/restaurant relationships post-onboarding, and being the key communicator between our operations and most important retail/restaurant partners.

• Cooperating with a wide range of departments to make sure our partners are successful on Wolt.

• Using data to help optimize venue performance by improving key metrics.

• Perform frequent quality and satisfaction checks to ensure service standards.

• Conducting renegotiations with our top accounts.

• Working closely together with the marketing team to plan and execute campaigns together with retail/restaurant partners.

• Setting KPIs for the local Account management Team and providing performance feedback.

• Creating a positive work environment that enables the team to develop.

• Leading by example in terms of demonstrating Wolt values and behaviours.

• Solid experience from a previous key account management role.

• Leadership skills developed in previous management positions.

• A positive ‘can do’ attitude, awesome self-motivation and the ability to get results.

• Excellent interpersonal skills with the ability to adapt tone to suit the audience.

• Experience from using analytics platforms or strong Excel skills.

• Structured, detailed and service-oriented.

• Experience from working with a CRM system is a plus.

• Fluent in Latvian and English.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Salary: 2500-3100 EUR 

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

If you have any further questions about the position before submitting an application, you can turn to:

Joanna Bober, Talent Acquisition Partner, joanna.bober@external.wolt.com