Hey, you look like you might be our new Junior Account Manager (m,f,x)
Sales & Merchant Operations
München, Germany
Full-time
Are you passionate about building strong relationships and driving meaningful growth through exceptional service? Do you have a proactive attitude, analytical mindset, and a talent for strategic thinking? If so, we’d love to hear from you!
Join our SMB Account Management Team and be part of one of Europe’s fastest-growing companies, shaping how we empower local communities across South Germany.
Role Background
The Account Management team is at the core of Wolt’s mission. As a Junior Account Manager, you’ll play a vital role in helping our restaurant partners succeed on our platform. You’ll learn the ins and outs of operations, marketing, logistics, and product management to drive sustainable growth for our partners.
You’ll gain hands-on experience working with cross-functional teams, such as Marketing, Operations, and Sales, as well as Senior Leadership, making this the perfect role to launch your career in Account Management at Wolt.
Our humble expectations
Fluent in German, conversational in English
1+ years of experience in Account Management, Sales, Project Management, Consulting, or Marketing
Ability to deliver results in a fast-paced environment
Strong communication skills, with an ability to build trust and adapt to different audiences
Proactive, with a strong sense of ownership and a problem-solving mindset
Basic proficiency in MS Excel/Google Sheets; familiarity with analytics tools is a plus
Our humble expectations
You’re excited about this opportunity because you will…
Build and manage relationships with restaurant partners at scale: Be the go-to person for your portfolio of partners, ensuring they feel supported and engaged.
Drive performance and growth: Use datapoints from various sources to identify opportunities to accelerate your partners’ businesses, and improve the value of our platform.
Deliver outstanding partner experiences: Keep restaurant partners informed, engaged and happy utilizing various communication channels, from whatsapps to in-person visits.
Promote Wolt’s services: Introduce partners to new features, campaigns, and services such as Wolt+, Ads, and Promotions.
Conduct market research: Stay up-to-date on industry trends and share insights to help shape strategies.
Next steps
What we offer
A centrally located office in Munich, next to S-Bahn
Independent work in a high-trust, dynamic, and diverse team
A fast-growing tech company with endless learning opportunities and career growth potential
Competitive salary and benefits, including a discount on Wolt orders
Modern work equipment and office perks (snacks, fruits, coffee, etc.)
Flexible working hours, 30 days of paid vacation, and work-from-home days
Deutschland ticket subsidy and Urban Sports Club membership discount
Quarterly team events and regular opportunities to visit our Berlin head office