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HR Operations Specialist

People & Talent

Zagreb, Croatia

Full-time

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HR Operations Specialist will have holistic ownership of our entire employee lifecycle at our Country office(s). The central focus will be to build on the core HR foundations that are already in place and take the HR service delivery for Wolt and Wolt Market to the next level.

 

  • Full employee lifecycle support, from onboarding to off-boarding and everything in between, especially the employee queries via our ticketing system.

  • Supporting the managers and teammates in the country / countries  with all of their HR and people-related enquiries, policies, time-offs, benefits, compensation and other questions.

  • HR system updates (e.g. Workday, Quinyx etc.), and associated employee data quality management.

  • Maintaining employee and payroll data and ensuring that accurate monthly payroll input data is produced on time.

  • Supporting in the writing and maintenance of people policies, manager guides and training sessions for team leads, as well as maintaining the Confluence pages.

  • Drafting and advising on local benefits, HR legal and compensation related matters

  • Working closely with our local partners, e.g. payroll and legal, to ensure that HR operations in the respective functions are running smoothly and compliantly.

  • Driving a positive employee relations culture

  • Supporting and developing any other HR processes and practices in the country / countries  in close partnership with the Regional People Partner.

  • Ensuring general HR compliance and managing employee relations cases.

  • Participating in different HR related projects (e.g. Quinix, ADP etc)

Our humble expectations

  • Strong knowledge of the legal landscape and statutory requirements when it comes to employment legislation, payroll and statutory reporting and preferably also knowledge of collective bargaining agreements
  • Excellent communication and presentation skills 

  • Strong leadership skills

  • Excellent organisational skills and attention to detail 

  • Excellent time management skills 

  • Analytical skills 

  • Rational problem solving 

  • Conflict Resolution - Negotiating and finding common ground 

  • Digital literacy in general

  • Excellent English skills 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!


Along with a competitive salary and benefits, you will also be eligible for our stock option plan.You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.If you have any further questions about the position, you can turn to:


Paul Smith, Talent Acquisition Partner - paul.smith@external.wolt.com

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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