Head of Sales
Sales & Merchant Operations
Budapest, Hungary
Full-time
The Hungarian Wolt was founded in 2018 and now we are in more than 100 cities, working with more than 6000 restaurant and retail partners around the country. Our mission is to make cities better by empowering and growing local communities. To do so, we want to make the busy lives of our customers a bit easier, offer local stores and restaurants additional sales and visibility and offer flexible earning opportunities for courier partners.
We are seeking an experienced and dynamic Head of Sales to lead and drive our sales organization. This critical leadership role will oversee the entire merchant journey, from prospecting and engagement to onboarding and going live on our platform.
As the Head of Sales, you will manage and align the efforts of our outbound and inbound sales teams, merchant onboarding team, and sales operations to drive consistent growth, ensure customer satisfaction, and deliver operational excellence. Your leadership will be key in developing strategies, streamlining processes, and fostering collaboration across teams to achieve our ambitious goals.
What you’ll be doing:
Develop and execute strategies to achieve merchant acquisition targets.
Align objectives with the company’s overall business goals in collaboration with senior leadership locally and globally.
Lead and inspire outbound and inbound sales teams, merchant onboarding, and sales operations to exceed performance targets.
Build a high-performing sales culture through coaching, mentoring, and continuous training.
Optimize the entire sales and onboarding process to deliver exceptional customer experiences and ensure merchant success.
Drive cross-team collaboration with marketing and global teams to improve lead generation, conversion, and seamless transitions.
Oversee sales operations, including CRM management, sales analytics, and reporting.
Use data insights to track performance, streamline workflows, and implement process improvements.
Provide regular updates on revenue forecasts, pipeline health, and team performance to senior leadership.
Ensure compliance with internal policies and external regulations throughout the sales process.
Our humble expectations
Proven track record of leading and scaling high-performing sales teams (20+ people)
Exceptional communication, negotiation, and interpersonal skills
Strong analytical mindset with the ability to interpret complex data and make data-driven decisions.
Expertise in sales operations, CRM platforms, and sales enablement tools.
Demonstrated success in collaborating with cross-functional teams and external partners to achieve shared goals.
Passion for delivering exceptional customer experiences and driving customer success.
Tech-savvy, with the ability to quickly adapt to new tools and systems.
Strong organizational and problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.
Fluent in Hungarian, with excellent written and verbal communication skills in English.
Industry experience in restaurant management, hospitality, or retail is a strong plus but not required.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
What We Offer:
🌍 Independent work in a dynamic, international team
💰 DoorDash Equity
💳 SZÉP-card
🏥 Private health insurance
🏋️ All You Can Move card (self-financed)
💙 Employee Assistance Programme - therapy and wellbeing
% Discount on your Wolt orders
👶 Extended parental leave for fathers: 16 weeks total
💻 Modern work equipment
🫶 Volunteer day
🍿 Snacks & drinks in the office
