Account Development Manager
Sales & Merchant Operations
Prague, Czech Republic
Full-time
Are you a service-focused sales person that’s looking for your next challenge? Does creating new sales opportunities in one of Europe’s fastest growing companies interest you? If so, then please read on!
Wolt is a Finnish technology company and we’re best known for our food delivery platform. We have recently also started working with a wider variety of partners, such as grocery chains, retailers and online pharmacies. Wolt Drive is a delivery-as-a-service segment, which is fairly new to both Wolt and the Central European region, and serves as a perfect complement to our restaurant food operations - this would be a super exciting project to be a part of!
As a Drive Account Development Manager, you will act as a key communicator between our local team and sales partners in order to ensure the optimal success of Wolt and Wolt Drive.
What you’ll be doing
Assisting with sales growth on Slovak as well as Czech markets with existing partners, and creating an environment where merchants and customers enjoy their experience with Wolt Drive
Actively reaching out to potential new partners to help grow Wolt Drive’s partner base
Handling Drive-related cases, including both manual setup and API integration, via online meetings, phone calls and other channels
Assisting with onboarding, creating merchant admin panels and providing training.
Collecting and transferring invoices from merchant admin panels to the accounting team
Helping with implementation of new features
Working with middleware partners (MWPs), including setup and monitoring
Monitoring small- and medium-sized business venues, identifying and addressing dead or problematic venues, and other duties as required
Occasionally traveling to Slovakia for F2F meetings with partners
Our humble expectations
What we humbly expect from you
Prior experience in an e-commerce or customer service-focused role, with confidence in online video calls, phone communication as well as F2F meetings with partners
Experience in account management or customer service is a plus
Excellent interpersonal skills. You will be interacting with a wide range of people
Structured, detailed, and service-oriented mentality
Ability to take initiative and ability to get things done in a fast-paced environment
Willingness to occasionally travel to Slovakia
Fluency in Czech or Slovak and English
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!