Ad Operations Specialist
Marketing
Zagreb, Croatia
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world. In 2014 we started with the delivery of restaurant food. Now we’re building the delivery of (almost) everything, and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
In the Wolt Ads team, we’re on a mission to help our partners grow their businesses. Wolt Ads helps our partners get closer to their ideal customers by offering high visibility for their brand, business, and products across our app and beyond. With more engagement, more customers, and more sales, Wolt Ads really delivers.
We are now looking for an Ads & Promotions Operations Specialist to join our growing Wolt Ads business team in Croatia.
What you’ll be doing
As an Ad Operations and Reporting Specialist, your primary responsibility will be to ensure ad and promos campaigns are set up and running smoothly, monitored effectively, and analyzed for ongoing performance improvements. You’ll be working closely with cross-functional teams, combining hands-on execution with analytical insight to optimize ad delivery and outcomes.
Day-to-day in this role you’ll:
- Set up and launch ad and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance.
- Monitor campaign performance daily, using dashboards to identify optimization opportunities and proactively adjust.
Coordinate with internal teams to ensure campaigns are delivered on time, meet quality standards, and stay within budget. - Troubleshoot any technical issues related to campaign delivery, collaborating with technical stakeholders to resolve them.
- Develop and maintain ad reporting dashboards in cooperation with the BI team.
- Share campaign results and actionable insights with both internal and external stakeholders.
- Continuously assess and improve operational processes to drive efficiency and effectiveness.
Our humble expectations*
- Bachelor’s degree in marketing, advertising, or a related field.
- 2+ years of experience in ad operations, digital marketing, or similar roles.
- Proactive mindset and ability to thrive in fast-paced, collaborative environments.
- Strong analytical skills with the ability to interpret data and inform performance improvements; SQL skills are a plus.
- Exceptional attention to detail and an ability to manage multiple projects at once.
- Strong verbal and written communication skills, including the ability to explain technical information to non-technical stakeholders.
- Experience with ad-serving platforms such as Google Ad Manager, AppsFlyer, Facebook Ads Manager, and/or Amazon Advertising.
- Familiarity with data visualization tools like Tableau, Looker, or Power BI is a plus.
- Knowledge of HTML, CSS, or JavaScript is a plus.
What we offer
At Wolt, you’ll join a high-growth team in a business that’s just getting started in the world of digital advertising. You’ll work with passionate, humble, and driven colleagues across multiple markets and have the chance to shape how Wolt Ads operates across 23 countries.
We offer:
- The opportunity to take ownership in a growing and fast-scaling business.
- A supportive and inclusive environment where continuous development is encouraged.
- The chance to work with cutting-edge tools and an international, cross-functional team.
Next steps*
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
"We trust our people and give them the freedom to own their domain.
In day-to-day, this means meaningful responsibilities and feedback for every employee at Wolt."
- Catalina, Global Head of Wolt Ads
More than fancy ads
We’re here to figure out how we can help new people find Wolt and remind existing customers to keep coming back.
We’re strong advocates for experimenting and testing, but have a ‘do more with less’ approach.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
"We trust our people and give them the freedom to own their domain.
In day-to-day, this means meaningful responsibilities and feedback for every employee at Wolt."
- Catalina, Global Head of Wolt Ads
More than fancy ads
We’re here to figure out how we can help new people find Wolt and remind existing customers to keep coming back.
We’re strong advocates for experimenting and testing, but have a ‘do more with less’ approach.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.