About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Working in product development at Wolt
At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
The behind the scenes of Wolt is run by an awesome bunch of over 700+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 60 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.
We are looking for an iOS Engineer to join our Support Funnel engineering team. The team primarily focuses on building self-service solutions through our product, Support Hub.
Currently, most support interactions take place via our chat solution, where customers communicate with Customer Support Associates (CSAs). As a data-driven company, Wolt has identified many cases where users could resolve their issues independently, without needing to speak to a support agent. This creates a win-win situation: customers get their issues resolved more quickly, and our support team can focus on problems that truly require a human touch.
While we aim to provide excellent self-service capabilities, we believe users should always have the option to speak with a real person. In these instances, the Support Layer functions as a context-capturing mechanism—ensuring that when a conversation with a CSA begins, they already have insight into the user's issue.
You'll work closely with our designer, analyst, product lead, and fellow engineers as we strive to grow our retail business rapidly while maintaining engineering excellence. This role is a great opportunity for someone who is passionate about mission-driven engineering and wants to operate at the intersection of customer experience, technical complexity, and real-world impact.
We're a remote first company, at the same time some members of the team live in Helsinki, so when it works for your schedule, you will have a chance to spend some time all together in our beautiful Helsinki office.
Our humble expectations*
- At least 4 years developing iOS applications, not exceeding 6 years
- Testing ownership mindset (i.e. owning the whole cycle of development - not just developing features, but actually making sure they’re defect free, shipping them into customers’ hands)
- Production app monitoring and troubleshooting experience
- At least 4 years developing iOS applications, not exceeding 6 years (Swift, SwiftUI)
- Testing ownership mindset (i.e. owning the whole cycle of development - not just developing features, but actually making sure they’re defect free, shipping them into customers’ hands)
- Production app monitoring and troubleshooting experience
- Keeping up to date with the latest developments
- Desire to build beautiful animations (with the help of our Motion Designer)
- Clear communication style
- Comfort working in multi-team, cross-functional environments.
Tech stack we use:
- Swift, SwiftUI & UIKit
- SPM
- TCA (The Composable Architecture)
- GitHub Actions
- React Native, Flutter
Next steps*
The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!
For any further questions about the position, you can turn to Product+ Talent Acquisition Partner - Aakaanksha Pandey, aakaanksha.pandey@wolt.com
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Engineering at Wolt
We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in 30 countries, 500+ cities and we’re growing fast.
We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.
What we're working on
On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”
- Kimbo, Software Engineer
Engineering at Wolt
We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in 30 countries, 500+ cities and we’re growing fast.
We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.
What we're working on
On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”
- Kimbo, Software Engineer
