iOS Engineer, Support Funnel Team
Engineering
Helsinki, Finland
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Working in Product Development at Wolt
At Wolt, we believe great customer support should be fast, intuitive, and delightful and sometimes, not even require a human. Our Support Funnel Team is on a mission to transform how millions of users get help, creating seamless and intelligent self-service experiences directly inside the Wolt app.
As an iOS Engineer in this team, you'll help craft the future of support at Wolt. We’re building towards a conversation-first UI, where chat-based flows integrate smart automation with meaningful human connection. This is where elegant native technology meets empathy and we’re just getting started.
What you’ll be doing
Join us in building thoughtful, beautiful, and high-impact features that change how users experience support.
Day-to-day in this role you’ll:
- Build and ship smooth, intuitive iOS features that support self-service experiences in the Wolt app.
- Collaborate cross-functionally with backend engineers, designers, and product managers to ideate, prototype, and ship new support flows.
- Contribute to the architecture and technical vision for support on iOS.
- Work hands-on with Swift, SwiftUI, and modern Apple frameworks to create high-quality, performant experiences.
- Integrate smart, context-aware widgets into our chat interface, bringing clarity and convenience to users.
- Monitor app health and performance using real-world telemetry, continuously improving user experience.
Our humble expectations
We’re looking for a product-minded engineer with a passion for clean UX, robust code, and collaborative problem-solving.
- 4-6 years of experience building high-quality iOS applications with Swift and SwiftUI.
- Strong ownership of the full development lifecycle, including testing and release.
- Experience with monitoring and debugging production apps using telemetry and analytics.
- A good eye for interaction design, including animations and micro-interactions.
- Strong communication skills and comfort working across design, product, and backend teams.
- Bonus: Familiarity with architectures like TCA and tooling such as GitHub Actions.
What we offer
This is a high-impact opportunity to redefine how support happens at scale. Support Funnel is a high-visibility, high-ownership area that directly improves customer satisfaction and operational efficiency.
Here’s what makes this role exciting:
- You’ll help millions of users solve problems effortlessly.
- You’ll join a collaborative, senior team that ships fast and supports each other.
- You’ll shape how support works from backend logic to the pixels on screen.
- You’ll work in a remote-first environment, with opportunities to connect in our beautiful Helsinki office.
Next steps
We’re reviewing applications on a rolling basis, and the role will be filled as soon as we find the right person, so don’t wait!
The hiring process typically includes a conversation with the Talent Acquisition Partner, followed by technical interviews, a team chat, and a final decision.
For questions, feel free to contact Aakaanksha Pandey, Product+ Talent Acquisition Partner, at aakaanksha.pandey@wolt.com.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Engineering at Wolt
We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in 30 countries, 500+ cities and we’re growing fast.
We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.
What we're working on
On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”
- Kimbo, Software Engineer
Engineering at Wolt
We build the technologies powering Wolt. Our apps connect millions of customers, hundreds of thousands of courier partners, and tens of thousands of shops and restaurants. We now operate in 30 countries, 500+ cities and we’re growing fast.
We build at scale, are laser-focused on building world-class customer experiences, and do things with heart. Dive with us into the complex problems of building the delivery of (almost) everything.
What we're working on
On this journey towards delivery of (almost) everything, we’re building a wide suite of products — from the systems powering our own Wolt Market stores, to our support tooling, and even fintech solutions.
Get a sneak peek into what we’re working on through our Wolt Tech blog, Wolt Tech Talks podcast, and more from the link below.
We build beautiful products, the Wolt way
We like to do things well and move fast. Doing that requires less red tape and more trust.
At Wolt, every product team has the resources, talent, and autonomy they need to deliver the task at hand. This way our teams stay close to their customers. They work how they see best, and in return, they’re responsible for seeking alignment and owning the outcome.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“Wolt is a great environment for screwing up, learning from that, growing, and moving on to do things better. We never blame anyone for mistakes, we just make sure we can learn from them”
- Kimbo, Software Engineer
