Area Manager
Sales & Merchant Operations
Austria
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As an Area Manager for Northern Austria, you will play a key role in connecting Sales and Account Management to drive success in the region. Your main focus will be to close selection gaps in order to stay ahead of the competition. You will also represent Wolt Austria in the area and build strong partnerships with local restaurants whilst managing a portfolio of selected venues. You will closely collaborate with several commercial teams, such as Merchant Services and Account Management, to improve overall merchant satisfaction.
The ideal candidate is structured, detail-oriented, and enjoys a diverse working week. Preferably you have previous experience in working with data and have the ability to use it to be smart with your Merchants and strengthen your partnerships.
What you’ll be doing
- The main scope of this role is to identify and close selection gaps and maintain partnerships with live partners.
- Exploring the market to uncover new opportunities, also by using provided databases.
- Managing and nurturing a pipeline of potential partnerships.
- Make sure to close selection gaps and make Wolt successful in the area - this means a close and effective collaboration with all relevant internal stakeholders (Marketing; Account Management; Sales)
- Leading expansion efforts of delivery areas in collaboration with regional Operations.
- Building a strong network of local stakeholders in the Restaurant, Retail and Delivery landscape.
- Working against monthly city targets, that will be defined by Country Leadership Team
- Managing a portfolio of selected venues
- Driving revenue growth of Wolt and partners in your portfolio by improving venue performance through data driven consultation
- Working closely together with the marketing team to plan and execute campaigns together with business partners
- Build and maintain strong client relationships through regular communication (over the phone and in person)
- Determine the needs and wants of merchants, prioritize them by impact on the business, and work to co-create solutions
- Strategically introduce new Wolt products to expand partnerships and increase revenue
- Re-negotiate terms and conditions with partners
- Support partners locally for quick fixes like hardware exchange or set-up
- Live Training with Key partners during Onboarding stage
Our humble expectations
- Account management experience from a high-paced environment.
- You cultivate extensive mutually beneficial relationships.
- Strong analytical experience and specific knowledge of analytical dashboards - for example, Looker
- Excellent interpersonal skills, with the ability to collaborate effectively with diverse teams and adapt to the tone to suit the audience.
- Structured, detailed, tech-savvy and service-oriented.
- High ownership, team spirit and ambition to go beyond the obvious.
- Native-level German and fluent in English.
- Experience working with CRM systems is a plus.
- Working in the field, visiting multiple leads weekly.
- Skilled at communicating with B2B and B2C leads, both in person and over the phone.
- Natural networker with strong relationship-building skills.
- Driven "hunter" mentality, relentless in securing meetings with potential partners.
- Team player with a positive attitude.
What we offer
- 🌍 Independent work in a dynamic, international team
- 💙 Employee Assistance Programme - therapy and wellbeing
- % Discount on your Wolt orders
- 💻 Modern work equipment
- 🏡Hybrid working
- 🙌🏼 Team building, sport and company events multiple times a year
We offer an attractive salary starting at EUR 41.000 which is adjusted and increased depending how well you go through the process.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going.
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead